Senior Leisure Sales Manager

Ponte-Vedra-Inn-; Sawgrass (FL); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive pay

Paid time off

Medical, dental, vision coverage

401(k) with company match

Flexible scheduling

Employee dining café

Job summary

Ponte Vedra Inn & Club and The Lodge & Club in Florida are seeking a Senior Leisure Sales Manager to drive luxury leisure revenue by building and maintaining relationships with luxury travel advisors, consortia, and wholesale partners. The role emphasizes strategic account management, new business development, and market representation to drive room revenue and guest experiences.

The position requires collaboration across Revenue, Marketing, Reservations, and Operations to deliver exceptional

Qualifications

• College degree in Hospitality Management, Business, Marketing, or related field preferred; equivalent experience will be considered.
• Three to five years in luxury hotel, resort, leisure sales, or luxury travel industry.
• Proven success in developing new business and managing strategic accounts.
• Excellent written, verbal, presentation, and negotiation skills.
• Experience with Salesforce or similar CRM; familiarity with Delphi, GDS, and luxury distribution channels preferred.

Responsibilities

• Develop and secure luxury leisure business to maximize revenue.
• Build relationships with luxury travel advisors, consortia, and partners.
• Identify new opportunities through agency visits and outreach.
• Present to agencies and conduct trainings and webinars.
• Represent resorts at luxury travel tradeshows and events.
• Coordinate familiarization trips and site inspections.
• Collaborate with Revenue Management and Marketing on pricing and campaigns.
• Ensure partner communications reflect resort offerings.

Skills

Luxury travel sales

Account management

Negotiation

Presentation skills

CRM (Salesforce)

Education

Hospitality/Business/Marketing degree or equivalent

Tools

Delphi

Salesforce CRM

Job description

Start Your Journey

For nearly a century, Ponte Vedra Inn & Club and The Lodge & Club have been premier destinations on Florida's Atlantic coast, where traditions are celebrated, connections are formed, and memories last a lifetime. Guided by a vision to create connections for a lifetime in the most beautiful places, our team is committed to delivering exceptional hospitality while fostering a sense of belonging for guests, members, and one another. Through integrity, graciousness, innovation, wonderment, and community, we honor a legacy of excellence while creating memorable moments that inspire guests to return year after year.

The Opportunity

Ponte Vedra Inn & Club and The Lodge & Club are seeking an experienced and results-driven Senior Leisure Sales Manager to drive luxury leisure revenue growth across both resort properties. This position is responsible for developing and managing relationships with luxury travel advisors, consortia, preferred partner networks, wholesale and FIT partners, and other key travel industry accounts. Through strategic account management, new business development, market representation, and cross-functional collaboration, the Senior Leisure Sales Manager plays a critical role in increasing awareness, strengthening partnerships, and generating room revenue while ensuring exceptional experiences for travel partners and their guests.

The Day-to-Day

• Develop, solicit, and secure luxury leisure business while maximizing room revenue, average daily rate, length of stay, and overall resort revenue opportunities.
• Build and maintain strong relationships with luxury travel advisors, agency owners, consortia partners, preferred partner networks, wholesale and FIT accounts, tour operators, and other travel industry contacts.
• Identify and develop new leisure business opportunities through agency visits, sales calls, direct outreach, networking, referrals, and market research.
• Manage assigned leisure accounts and maintain consistent communication designed to strengthen relationships and increase production.
• Conduct in-person and virtual presentations, agency trainings, webinars, and product updates to educate travel partners on resort offerings and destination experiences.
• Represent the resorts at luxury travel tradeshows, conferences, roadshows, sales missions, networking events, and other industry functions.
• Coordinate and host familiarization trips, site inspections, advisor visits, and experiential opportunities that showcase both resort properties.
• Develop and maintain relationships with wholesale and FIT partners while supporting agreements, promotions, training initiatives, and account development efforts.
• Review travel advisor, consortia, wholesale, and leisure account production to identify trends, growth opportunities, and market share strategies.
• Partner closely with Revenue Management to support pricing strategies, promotional opportunities, need periods, and transient revenue objectives.
• Collaborate with Marketing on travel partner communications, campaigns, promotions, sales materials, and awareness-building initiatives.
• Work closely with Reservations and resort operations to ensure advisor bookings, VIP guests, amenities, preferences, special occasions, and partner commitments are accurately communicated and executed.
• Ensure resort information, promotions, offers, and program details are accurately represented across travel partner channels and preferred partner programs.
• Maintain accurate account profiles, production reporting, correspondence, and business development activities within CRM and sales management systems.
• Monitor luxury leisure travel trends, competitor activity, feeder markets, emerging agencies, and partnership opportunities.
• Consistently meet or exceed established quarterly and annual revenue, production, and activity goals.
• Build collaborative relationships with Revenue Management, Reservations, Marketing, Front Office, Guest Services, Concierge, Spa, Food & Beverage, and other resort departments to support the luxury guest experience.
• Perform additional duties and special projects as assigned.

What Sets You Apart

• College degree in Hospitality Management, Business, Marketing, or a related field preferred; equivalent experience will be considered.
• Three to five years of luxury hotel, resort, leisure sales, or luxury travel industry experience preferred.
• Previous experience working with luxury travel advisors, travel agencies, consortia, preferred partner programs, wholesale/FIT accounts, or similar leisure distribution channels strongly preferred.
• Established relationships within the luxury travel advisor community preferred.
• Demonstrated success in developing new business, managing strategic accounts, building relationships, and achieving revenue goals.
• Excellent written, verbal, presentation, networking, negotiation, and relationship-building skills.
• Strong analytical and organizational skills with the ability to evaluate account production, booking trends, and revenue opportunities.
• Experience with Delphi, Salesforce CRM, or similar sales management systems preferred.
• Understanding of GDS, travel agency, consortia, wholesale/FIT, and luxury leisure distribution channels preferred.
• Ability to travel for client meetings, agency visits, tradeshows, sales missions, networking events, familiarization trips, and other business development activities.
• Ability to work independently while contributing to a collaborative sales and resort environment.
• Ability to read, write, and speak English fluently.
• Ability to stand and walk for extended periods during events, tradeshows, and site inspections.
• Ability to work indoors and outdoors in varying weather and environmental conditions.
• Ability to lift, carry, and move items weighing up to 50 pounds.
• Availability to work a flexible schedule, including evenings, weekends, holidays, and extended hours based on business demands and industry events.

What's In It For You?

We believe that exceptional hospitality starts with exceptional people. That's why we're committed to supporting our team members through competitive benefits, professional development opportunities, and exclusive resort privileges designed to help you thrive both personally and professionally. Enjoy a beautiful work environment, a culture of belonging, and the opportunity to grow your career with one of Florida's premier hospitality organizations.

• Competitive pay
• Paid time off, including vacation, holidays, and sick time
• Medical, dental, vision, life insurance, and disability coverage for eligible team members
• 401(k) with company match
• Flexible scheduling opportunities
• Complimentary parking and employee dining café
• Five-Diamond service training and professional development opportunities
• Certifications and continuing education opportunities
• Complimentary Uniform Dry-Cleaning Services
• Career growth and advancement opportunities throughout Gate Hospitality Group
• Preferred lodging rates
• Discounted golf and select recreational amenities

Ponte Vedra Inn & Club and The Lodge & Club are an Equal Opportunity Employer and a Drug-Free Workplace. We provide equal opportunity without regard to race, color, national origin, religion, sex, age, marital status, or disability.