Senior Legal Transformation Manager

Jobs Paloaltonetworks; Santa Clara (CA); On-site; USD 150,000 - 210,000; Full time

Job summary

Palo Alto Networks is seeking a Senior Legal Operations professional to drive the technology roadmap for our Legal Transformation Office. You will guide AI workflows, deploy enterprise legal tech, and partner with IT, InfoSec, and Finance to optimize legal processes and data analytics.

A strong background in legal operations, data dashboards, and change management is essential for success. You will co-design AI solutions, build governance, and deliver measurable ROI across legal systems and

Qualifications

• 7+ years in Legal Operations or Legal Tech/Transformation.
• Proven Legal AI Engineer or Technical PM experience implementing legal tech.
• Track record in transformation, change management, and ROI measurement.
• Strong understanding of legal practice areas and intake workflows.
• Experience building data analytics frameworks and dashboards.
• Excellent communication bridging IT needs and legal requirements.

Responsibilities

• Lead evaluation, selection, and deployment of enterprise legal tech in Agile, with BRDs and SOPs.
• Develop AI solutions and tools (Gemini, Legora, Claude) with IT/InfoSec collaboration.
• Design change management programs and trainings to drive adoption.
• Define metrics, build data/information dashboards for legal systems.
• Map and govern legal workflows using enterprise tools and process mappings.
• Coordinate with IT, InfoSec, Procurement, Finance to align legal tech with enterprise architecture.

Skills

Legal Operations

Legal Tech

AI Engineer

Technical PM

Data Analytics

Communication

ROI Metrics

Tools

Legora

Gemini

Salesforce

Ironclad

API Integrations

Job description

Our Mission

At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting- edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place.

Who We Are

In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!

Job Summary

You will be part of an ambitious and fast-paced Legal Transformation Office, reporting directly to the Director, Head of Legal Operations & Transformation who sits under the Chief Legal Officer. This role requires a high degree of self-sufficiency, strategic thinking, and a strong understanding of business operations, including knowledge of a diverse range of legal practice areas, data & analytics, and an ability to both develop and co-design AI workflows and tools. Working closely with Legal Leadership, IT, and cross-functional teams, you will act as a trusted expert and pro-active champion to guide our ambitious technology roadmap while keeping up on the latest industry trends and standards.

Your Impact

• Legal Technology Strategy & Implementation: Support and co-lead the evaluation, selection, and deployment of enterprise legal technology and process optimization across the existing tech stack as Project Manager and Lead, following Agile Project Management methodology and a customer-centric approach while creating and maintaining matrices, BRDs, SOPs, business case evaluation materials etc.
• AI Developer & Solutions Engineer: Proactively develop, optimize, and maintain AI solutions in alignment with long-term Transformation Office strategy and the technology roadmap, including defining solution goals and business value, and the creation of technical documentation. Build tools on company-approved systems such as Gemini, Legora, and Claude Code in partnership with IT and InfoSec business partners, while creating guardrails and best practices in accordance with PANW's Responsible AI Use Policy.
• Change Management & User Adoption: Design and execute comprehensive change management strategies. Co-develop training programs, communications, and resource guides to ensure high adoption rates of new technologies and processes across the legal team and business stakeholders, including maintaining use case discovery sessions, weekly "Tips & Tricks", and SOP/governance documentation.
• Data Analytics & Reporting: Establish operational metrics and KPIs for the legal department and Transformation programs. Develop and maintain the Legal department Data & Analytics Framework and pipeline roadmap for Legal systems and enterprise tools such as Tableau. Create and maintain dashboard developments for key Legal systems (CLM, eBilling, compliance systems) in partnership with Legal Leadership, facilitating a data-first mindset across the department while driving informed, data-backed decisions.
• Process Architecture Mapping: Map, analyze, and govern existing legal workflow processes (e.g., contract intake, NDA processing, compliance reviews) in systems like Lucidchart or equivalent approved enterprise tools while creating and maintaining
• Cross-Functional Collaboration: Serve as the primary liaison between the Legal department and external stakeholders, including IT, Information Security, Procurement, and Finance, ensuring seamless integration of legal systems within the broader enterprise architecture.

Required Qualifications

• 7+ years of experience in Legal Operations, Legal Technology, or Legal Transformation roles.
• Proven experience serving as a Legal AI Engineer or Technical Project Manager implementing legal tech solutions (e.g., Legora, Gemini).
• Demonstrated success in department transformation, change management, process enablement, and tracking ROI/success metrics for legal tech deployments.
• Strong understanding of all general practice areas, intake workflows, and legal department operations.
• Experience with building Data & Analytics frameworks and complex pipeline dashboards.
• Excellent communication skills with the ability to bridge the gap between technical IT requirements and legal business needs.

Preferred Qualifications

• Certifications and experience building and deploying GenAI tools and agents for legal processes.
• Familiarity with Legora, Gemini (or equivalent), Salesforce, Ironclad, and developing API/downstream integrations for data visibility.
• Advanced project management certification (PMP, Agile, etc.).

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/com-missioned roles) is expected to be the annual range listed below. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.

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Our Commitment

We're trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [e-mail].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.