Senior Legal Support & Operations Leader

Eversheds Sutherland; Washington (District of Columbia); On-site; USD 115,000 - 140,000; Full time

Job summary

Eversheds Sutherland (US) LLP is seeking a Legal Support Manager in Washington, DC to lead and develop the firm’s legal practice and administrative support team. The role combines staffing, workflow design, training, and performance management for legal practice assistants and the Resource Center, partnering with HR and firm administration to meet client-service standards.

The position requires strong supervisory experience, advanced knowledge of legal workflows, and hands-on support across

Qualifications

• Seven to Ten years of legal secretarial or administrative support experience, including 2+ years in a supervisory or team-lead capacity.
• Experience managing a team of 10+ across multiple practice areas and locations.
• Strong knowledge of legal document formatting, filing procedures, and law firm workflows, with hands-on support as needed.
• Proficiency with Microsoft Office and document management systems; familiarity with iManage, NetDocuments, Aderant, ChromeRiver and InTapp preferred.

Responsibilities

• Supervises, schedules, and evaluates the performance of LPAs and Resource Center support across assigned practice groups or offices.
• Recruits, onboards, and trains new legal support hires in coordination with Human Resources.
• Designs and maintains workload distribution and coverage models and manages overflow during peak periods.
• Leads and manages the firm’s LPA mentoring program, coordinating development opportunities and evaluating outcomes.
• Conducts monthly meetings with the legal support team.
• Develops and enforces administrative procedures, style guides, and quality standards for correspondence and document production.

Skills

Legal support leadership

Team supervision

Staff management

Document formatting

MS Office

Education

Bachelor’s degree preferred

Tools

iManage

NetDocuments

Aderant

ChromeRiver

InTapp

Job description

Eversheds Sutherland (US) LLP is seeking a Legal Support Manager in Washington, DC to lead and develop the firm’s legal practice and administrative support team. The role combines staffing, workflow design, training, and performance management for legal practice assistants and the Resource Center, partnering with HR and firm administration to meet client-service standards.

The position requires strong supervisory experience, advanced knowledge of legal workflows, and hands-on support across