Senior Legal Operations & Contract Systems Analyst

Regeneron Pharmaceuticals, Inc.; United States; Remote; USD 140,000 - 190,000; Full time

Job summary

Regeneron Pharmaceuticals, Inc. seeks a Senior Legal Operations & Contract Systems Analyst to strengthen contract management operations, governance, analytics, and the Icertis CLM ecosystem.

This remote role (Eastern time) collaborates with Global Procurement, IT, Compliance, and business stakeholders to drive adoption, data-driven decisions, and process improvements across the contract lifecycle. The successful candidate will lead initiatives to improve data quality, searchability, workflows,

Qualifications

• Bachelor's degree in Business Administration, Legal Studies, Legal Operations, Information Systems, Procurement, Finance, Communications, Organizational Development, or a related field.
• 5+ years of experience in legal operations, contract management, contract administration, procurement operations, legal technology, or a related discipline.
• Experience supporting CLM platforms and contract governance, approval processes, compliance requirements, and business operations.
• Strong understanding of CLM processes, controls, data quality, reporting, user adoption, and operational best practices.
• Experience developing training programs, communications, onboarding materials, process documentation, and change management support.
• Strong analytical, reporting, communication presentation, stakeholder management, and cross-functional collaboration skills.
• Ability to manage multiple priorities, influence stakeholders, and translate business needs into practical, scalable solutions.

Responsibilities

• Support contract lifecycle management processes, governance, controls, and best practices across legal, procurement, and business functions.
• Administer and support the Icertis CLM platform, including templates, clause libraries, workflows, metadata, notifications, system settings, enhancements, testing, and release deployments.
• Collaborate with IT, AMS support teams, Icertis, Whatfix, and other vendors to troubleshoot issues, support enhancements, and improve platform usability.
• Develop and deliver training, onboarding, office hours, communications, quick reference guides, FAQs, SOPs, newsletters, and digital adoption content.
• Lead user adoption and change management initiatives that increase awareness, confidence, and effective use of contract management tools and processes.
• Gather business requirements, analyze current processes, and recommend improvements that increase efficiency, consistency, transparency, and compliance.
• Support initiatives involving AI-enabled contract solutions, automation, analytics, integrations, and future contract intelligence capabilities.
• Develop dashboards, reports, KPIs, and operational insights related to contract volume, cycle times, approvals, renewals, compliance, and user adoption.
• Partner with stakeholders to improve contract data quality, searchability, workflow effectiveness, collaboration, reporting, and user experience.

Skills

Contract management

Legal operations

Stakeholder management

Change management

Analytics

Training development

Cross-functional collaboration

Communication skills

Education

Bachelor's degree required

Tools

Icertis CLM

Whatfix

Job description

Build our future together:

We are seeking an experienced, highly motivated Senior Legal Operations & Contract Systems Analyst to strengthen Regeneron's contract management operations, governance, analytics, user adoption, change management, and contract technology ecosystem, including the Icertis Contract Lifecycle Management (CLM) platform. This role combines legal operations, contract governance, stakeholder engagement, business process improvement, training, analytics, end-user support, and technology administration to drive adoption and operational excellence across the contract lifecycle.

The position serves as a strategic partner within the Transactions Law Group , working closely with Global Procurement, IT, Compliance, and business stakeholders to improve contract management practices, enhance operational efficiency, accelerate adoption, and support data-driven decision-making. The ideal candidate brings strong contract management, legal operations, governance, communications, process improvement, and technology capabilities, along with the ability to influence and collaborate across legal and business functions.

The successful candidate will help lead initiatives that improve contract data quality, searchability, workflow effectiveness, collaboration, reporting, user experience, and adoption of contract management technologies. This role is critical to ensuring enterprise contract processes are efficient, compliant, intuitive, and aligned with evolving business needs.

When & Where:

This is a Remote position (Eastern time zone), with occasional on-site visits to Sleepy Hollow, NY.

Discover your role:

• Support contract lifecycle management processes, governance, controls, and best practices across legal, procurement, and business functions.
• Administer and support the Icertis CLM platform, including templates, clause libraries, workflows, metadata, notifications, system settings, enhancements, testing, and release deployments.
• Collaborate with IT, AMS support teams, Icertis, Whatfix, and other vendors to troubleshoot issues, support enhancements, and improve platform usability.
• Develop and deliver training, onboarding, office hours, communications, quick reference guides, FAQs, SOPs, newsletters, and digital adoption content.
• Lead user adoption and change management initiatives that increase awareness, confidence, and effective use of contract management tools and processes.
• Gather business requirements, analyze current processes, and recommend improvements that increase efficiency, consistency, transparency, and compliance.
• Support initiatives involving AI-enabled contract solutions, automation, analytics, integrations, and future contract intelligence capabilities.
• Develop dashboards, reports, KPIs, and operational insights related to contract volume, cycle times, approvals, renewals, compliance, and user adoption.
• Partner with stakeholders to improve contract data quality, searchability, workflow effectiveness, collaboration, reporting, and user experience.

This role requires:

• Bachelor's degree in Business Administration, Legal Studies, Legal Operations, Information Systems, Procurement, Finance, Communications, Organizational Development, or a related field.
• 5+ years of experience in legal operations, contract management, contract administration, procurement operations, legal technology, or a related discipline.
• Experience supporting CLM platforms and contract governance, approval processes, compliance requirements, and business operations.
• Strong understanding of CLM processes, controls, data quality, reporting, user adoption, and operational best practices.
• Experience developing training programs, communications, onboarding materials, process documentation, and change management support.
• Strong analytical, reporting, communication presentation, stakeholder management, and cross-functional collaboration skills.
• Ability to manage multiple priorities, influence stakeholders, and translate business needs into practical, scalable solutions.

Preferred Experience

• Experience supporting or administering Icertis CLM.
• Experience with legal operations technology, contract intelligence platforms, AI-enabled contract management solutions, or digital transformation initiatives.
• Experience with Whatfix or similar digital adoption platforms.
• Familiarity with reporting, dashboards, business intelligence tools, and operational KPIs.
• Knowledge of Oracle, Workday, Adobe Sign, procurement systems, CRM platforms, ERP integrations, or related enterprise applications.
• Experience in biotechnology, pharmaceutical, healthcare, or another regulated industry.
• Familiarity with legal operations, procurement operations, contract governance, and change management methodologies.

Success in This Role Looks Like

• Users understand and confidently use CLM processes, tools, and support resources.
• Contract data quality, governance, reporting, and searchability continue to improve.
• Contract workflows are more efficient, transparent,