Senior Leasing & Operations Specialist

ALLURE LIFESTYLES COMMUNITIES, LLC; Fort Washington (MD); On-site; USD 55,000 - 75,000; Full time

Job summary

Chestnut Oaks in Fort Washington, MD is seeking a Senior Leasing & Operations Specialist who is organized, people-focused, and sales-driven to keep the community running smoothly.

You will handle leasing paperwork, move-ins, resident files, and manage daily operations, including financial records and reporting, while supporting marketing and outreach efforts.

Qualifications

• Experience in property management, leasing, or a similar role.
• Strong organizational and multitasking skills.
• Confidence working with reports, systems, and financial data.
• A positive, professional attitude with strong communication and sales skills.
• Ability to balance administrative responsibilities with resident interaction.
• Detail-oriented mindset with strong follow-through.
• Experience in senior living communities is a plus.

Responsibilities

• Support daily operations to keep the community running efficiently.
• Assist with leasing paperwork, move-ins, and resident files.
• Maintain accurate records, reports, and data systems.
• Help manage financial processes (AP/AR, rent collections, receivables).
• Ensure compliance with policies and procedures.
• Handle day-to-day problem solving with a calm, solutions-focused approach.
• Conduct tours and assist prospective residents as needed.
• Support the leasing process from inquiry to move-in.
• Maintain accurate availability and unit readiness.
• Assist with marketing and outreach efforts.
• Serve as a friendly, professional point of contact for residents and visitors.
• Assist with resident communications, newsletters, and updates.
• Respond to questions and concerns with professionalism and urgency.
• Support community events and overall resident engagement.
• Build positive relationships that contribute to resident satisfaction and retention.

Job description

Description

Are you organized, people-focused, and ready to play a key role in keeping a community running smoothly?

We’re looking for a detail-oriented, sales focused Senior Leasing & Operations Specialist to join our team at Chestnut Oaks in Fort Washington, MD. Chestnut Oaks is a vibrant, upscale 55+ active adult community where lifestyle is everything.

If you thrive on connecting with people, closing sales, and being part of something meaningful, we want to hear from you.

Responsibilities

Operations & Administration

• Support daily operations to keep the community running efficiently.
• Assist with leasing paperwork, move-ins, and resident files.
• Maintain accurate records, reports, and data systems.
• Help manage financial processes (AP/AR, rent collections, receivables).
• Ensure compliance with policies and procedures.
• Handle day-to-day problem solving with a calm, solutions-focused approach.

Leasing

• Conduct tours and assist prospective residents as needed.
• Support the leasing process from inquiry to move-in.
• Maintain accurate availability and unit readiness.
• Assist with marketing and outreach efforts.

Resident Experience & Support

• Serve as a friendly, professional point of contact for residents and visitors.
• Assist with resident communications, newsletters, and updates.
• Respond to questions and concerns with professionalism and urgency.
• Support community events and overall resident engagement.
• Build positive relationships that contribute to resident satisfaction and retention.

Requirements

• Experience in property management, leasing, or a similar role.
• Strong organizational and multitasking skills.
• Confidence working with reports, systems, and financial data.
• A positive, professional attitude with strong communication and sales skills.
• Ability to balance administrative responsibilities with resident interaction.
• Detail-oriented mindset with strong follow-through.
• Experience in senior living communities is a plus.