Senior Leasing Consultant

Elmsliving; Germantown (MD); On-site; USD 43,000 - 55,000; Full time

Job summary

A leading company in property management is seeking a Senior Leasing Consultant to enhance resident relations and drive sales at their apartment community. The role involves managing the leasing process, responding to inquiries, and fostering positive relationships with residents. Ideal candidates will have strong customer service and sales experience, along with knowledge of leasing processes. A competitive salary and benefits package are offered, including health insurance and a bonus potential.

Benefits

Competitive compensation and bonus plan

100% employer-paid health insurance

Dental & Vision Insurance

Paid time off

Company-matched 401K

Apartment rent discount

Tuition Assistance

Qualifications

• 1+ years in multi-family property management experience.

Responsibilities

• Manage leasing process from first contact to move-in.
• Attract new residents through advertising and referrals.
• Create exceptional experiences for customers.

Skills

Customer service

Sales

Social media

Education

High school diploma or equivalent

Tools

Property management software

Job description

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Legend Management Group is a 100% fully COVID-19 vaccinated company and has a mandatory vaccination policy in place.

As our Senior Leasing Consultant, you will manage direct sales and marketing, sales leadership with the onsite team, resident relations, and customer service. Each day will be unique, requiring creativity and a diverse set of skills. You will listen carefully to discover prospective residents’ needs, recommend solutions, overcome concerns, and guide new residents through the leasing process. You will work at our apartment community and report to the Property Manager.

Salary Range: $43,038-$54,886 (based on experience) with $12,000+ annual bonus potential.

Responsibilities:

• Create exceptional experiences by responding promptly and professionally to all customer inquiries received in person, by email, and phone
• Establish positive relationships with residents, future residents, and visitors
• Attract new residents through advertising, leasing tours, and referrals
• Manage all leads in the lead management system and follow up using Legend’s best practices
• Manage the leasing process from first contact to move-in
• Lead leasing meetings using market and competitor knowledge
• Prepare sales administrative reports
• Monitor service requests and communicate with the service team and residents to resolve concerns
• Coordinate resident retention programs and renewals
• Conduct marketing outreach with the leasing team to meet monthly goals
• Organize and conduct resident events with Property Managers and Assistants
• Post engaging content on social media accounts
• Cultivate a positive work culture through professional behaviors
• Stay updated with industry trends and attend training for professional development

Qualifications:

• High school diploma or equivalent
• Customer service and sales experience; 1+ years in multi-family property management
• Understanding of property management software
• Social media experience (Facebook, Instagram)
• Knowledge of leasing processes and resident retention strategies

Perks and Benefits:

• Competitive compensation and bonus plan
• 100% employer-paid health insurance
• Dental & Vision Insurance
• Paid time off including holidays, vacation, sick leave, and bereavement
• Company-matched 401K
• Apartment rent discount
• Tuition Assistance

About Us:

Legend Management Group has served Maryland and Virginia communities for over 35 years, receiving the 2023 Employee Choice Award for employee engagement. Our team is dedicated to creating positive, productive workplaces and valuing our employees. We are committed to equal employment opportunity and foster a culture of inclusivity and respect.

We adhere to federal and state laws and expect team members to perform other duties as assigned, with employment on an "at-will" basis.

Additional Details:

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Sales and Management