Senior Learning Technology Consultant

Jobtailor; Indianapolis (IN); On-site; USD 90,000 - 120,000; Full time

Job summary

IU Health is seeking a data analytics and LMS operations expert in Indianapolis to analyze data, create dashboards, and maintain data integrity for reporting. You will act as the technical lead for learning systems and manage day-to-day LMS operations, including user journeys and security compliance.

The role requires 5–7 years LMS experience (Oracle Learn a plus), strong Excel skills, and experience navigating large, matrixed organizations.

Qualifications

• Background navigating large, matrixed organizations is required.
• Experience with PowerBI or other data analytics tools is required.
• Ability to structure large, changing programs (learning paths, curriculums, journeys).
• 5–7 years LMS experience; Oracle Learn is a plus.
• Bachelor's degree in Informatics/Computer Technology or related field.
• Knowledge of database management and logic workflows is required.
• Experience using advanced features in Microsoft Excel is required.
• Project management and Agile processes are a plus.
• Understanding of instructional design, user experience, and adult learning principles is required.

Responsibilities

• Analyzes data and creates reports/dashboards.
• Maintains data integrity to support reporting.
• Serves as the technical expert for learning systems including IU Health LMS.
• Designs, plans, and manages day-to-day operation of learning systems.
• Troubleshoots and leads problem-solving with vendors and support staff.
• Manages complex user accounts, groups, and learner journeys.
• Maintains security compliance and protects systems from unauthorized use.
• Ensures availability and optimal performance per SLAs.

Skills

Data Analysis

Report Creation

Troubleshooting

User Account Management

Security Compliance

Project Management

Agile Processes

Logic Workflows

Learning Path Design

Curriculum Development

Education

Bachelor's degree in Informatics/Computer Technology/related field

Tools

PowerBI

Oracle Learn

Excel (Advanced)

Job description

• Analyzes data and creates reports/dashboards.
• Maintains data integrity in order to facilitate reporting.
• Serves as the technical expert in learning systems including the Learning Management System, social learning platforms, content management systems, and performance support systems for IU Health.
• Designs, plans, innovates, implements, and manages the day‑to‑day operation of learning systems.
• Performs troubleshooting and leads problem‑solving efforts involving vendors and other support personnel.
• Establishes and manages complex user accounts, groups, and learning experience journeys.
• Maintains security compliance and protects systems from unauthorized use.
• Ensures availability and optimal performance according to Service Level Objectives.

Requirements

• A background in navigating large, highly matrixed, and complex organizational environments is required.
• Experience with PowerBI or other data analytics tools is required.
• Ability to build structure around large, complex and changing programs (e.g. learning paths, curriculums and user learning journeys) is required.
• 5–7 years of related Learning Management System (LMS) experience is required, Oracle Learn is a plus.
• Bachelor's Degree in Informatics, Computer Technology, related field of study, or equivalent years of experience is required.
• Knowledge of database management and logic workflows is required.
• Experience using advanced features in Microsoft Excel is required.
• Experience in project management and agile processes is a plus.
• Understanding of current digital instructional design best practices, user design experience, and adult learning principles is required.

Hard Skills

• Data Analysis
• Report Creation
• Troubleshooting
• User Account Management
• Security Compliance
• Project Management
• Agile Processes
• Logic Workflows
• Learning Path Design
• Curriculum Development

Soft Skills

• Problem‑Solving
• Collaboration
• Communication