Senior, Learning Resources System Engineer

Foothill-De Anza Community College District; Los Altos (CA); On-site; USD 135,000 - 181,000; Full time

Benefits offered by this job

Medical coverage

Dental and vision

Retirement benefits

Life insurance

Job summary

Foothill-De Anza Community College District seeks a Senior Learning Resources System Engineer to manage complex instructional technology systems and services. The role involves leading planning, design, implementation, and ongoing optimization of specialized instructional environments and learning platforms.

You will coordinate vendor plans, ensure integration with accessibility and data privacy standards, and provide advanced support and training to faculty and staff across De Anza College.

Qualifications

• Understanding of diverse student backgrounds and inclusive practices.
• Experience implementing multimedia and instructional technology in higher education.
• Five years of progressively responsible experience in instructional technology environments.

Responsibilities

• Lead complex instructional technology initiatives from planning to optimization with milestones and status updates.
• Coordinate vendor-supported instructional technology systems and ensure alignment with standards.
• Design, install, support, and maintain advanced instructional and conferencing environments.
• Provide advanced troubleshooting for instructional technology systems across classrooms and labs.
• Develop training resources and supervise student employees supporting instructional services.

Skills

Instructional systems

Project management

AV/conferencing

Accessibility usability

Troubleshooting

Technical documentation

Customer service

Job description

Senior, Learning Resources System Engineer

Foothill-De Anza Community College District

Salary: $12,072.32 - $16,175.65 Monthly

Job Type: Full Time - Classified

Job Number: 25-128

Location: De Anza College, CA

Department: Academic Services

Closing: Continuous

Bargaining Unit: ACE

Description

Initial Review Date: 10/04/26 **

**Any complete applications received after the review date willonly be forwarded to the hiring committee at their request.

Salary Grade: C1-76

Starting Salary: $12,072.32 (per month) plus benefits

Full Salary Range: $12,072.32 - $16,175.65 (per month)

The Foothill-De Anza Community College District is currently accepting applications for the classified position above.

Foothill - De Anza Community College District MissionStatement: The mission of the Foothill-De Anza Community College District isstudent success. We are driven by an equity agenda and guided bycore values of excellence, inclusion, and sustainability. Everymember of our district contributes to a dynamic learningenvironment that fosters student engagement, equal opportunity, andinnovation in meeting the various educational and career goals ofour diverse students. We are committed to providing an accessible,quality undergraduate education dedicated to developing a broadlyeducated and socially responsible community that supports anequitable and just future for California.

De Anza College Mission Statement:

De Anza College provides an academically rich, multiculturallearning environment that challenges students of every backgroundto develop their intellect, character and abilities; to realizetheir goals; and to be socially responsible leaders in theircommunities, the nation and the world.

De Anza College fulfills its mission by engaging students in creative work that demonstrates the knowledge, skills and attitudescontained within the college's Institutional CoreCompetencies:

• Communication and expression
• Information literacy
• Physical/mental wellness and personal responsibility
• Civic capacity for global, cultural, social and environmentalawareness
• Critical thinking

SUPERVISION RECEIVED AND EXERCISED

Receives direction from assigned administrator. Exercises technicaland functional direction over technical, administrative, and otherassigned staff

CLASS CHARACTERISTICS

This is an advanced journey-level classification serving as subjectmatter expert in instructional technology systems, performingcomplex and varied technical support, providing analytical supportfor districtwide instructional environments, and frequently solvingproblems requiring analysis of unique issues or problems withoutprecedent and/or structure. Positions independently plan, design,implement, and maintain complex instructional technology systemsensuring system reliability, integration, configuration, andlong-term sustainability for specialized instructional facilities.The work involves coordination, scheduling, and assignment ofmultiple concurrent activities. Positions manage and providetechnical leadership of projects requiring a high level oftechnical knowledge in specific area(s) and/or ability to integrateat a high level the knowledge of several areas.

EXAMPLES OF TYPICAL FUNCTIONS (Illustrative Only)

1. Leads complex instructional technology initiatives fromplanning and design through implementation, integration, andongoing optimization; develops project timelines, readinesscriteria, and status updates; coordinates closely with faculty,staff, vendors, and District Educational Technology Services toensure reliable deployment and operation of specializedinstructional environments.
2. Coordinates vendor supported instructional technology systems,including implementation planning, lifecycle replacement, renewals,and escalation of complex issues; ensures systems align withinstitutional standards for integration, accessibility, security,and data privacy.
3. Designs, installs, supports, and maintains complexinstructional and conferencing environments, including Hyflexclassrooms, Creative Arts, performance, production, immersive,simulation based, and virtual meeting platform-enabledinstructional and meeting spaces; ensures reliable integration ofaudiovisual, instructional, and collaboration technologies.
4. Performs advanced troubleshooting, maintenance, and repairofinstructional technology systems and components; independentlydiagnoses and resolves complex technical issues that impactinstructional continuity across classrooms, laboratories, studios,and specialized facilities.
5. Provides advanced technical support for specializedinstructional technologies, including learning management systems,accessibility tools, remote learning platforms, and emerginginstructional technologies; works collaboratively with faculty andstaff to maintain operational readiness for instruction andevents.
6. Maintains system documentation, inventory, and lifecycletracking for specialized instructional technologies; coordinatesupgrades, replacements, decommissioning, and service transitions toensure long-term reliability and sustainability.
7. Develops just-in-time resources and practical training tosupport effective instructional use.
8. Trains, schedules, and provides work direction to assignedstaff and student employees supporting instructional technologyservices; establishes workflows, service expectations, and qualitystandards.
9. Operates a variety of equipment including computers, tablets,scanners, cameras, audio video controllers and switchers, and otherrelated equipment.
10. Works with the District technical staff to maintain equipment;co-manage remote monitoring and control software; configures andsupports video conferencing devices and networks.
11. Prepares a variety of written correspondence, including costestimates, and contracts; prepares or coordinates special researchstudies and comprehensive reports related to District instructionaltechnology.
12. Performs related duties as assigned

QUALIFICATIONS

Knowledge of:

1. Advanced instructional and conferencing systems design,architecture, configuration, installation, and maintenance methodsand techniques.
2. Principles and practices of project management.
3. Multimedia and instructional technology systems used in collegeenvironments, including broadcast television systems, network-basedaudio/visual systems, and related distribution technologies.
4. Web- and hardware-based audio and video conferencing systemsand remote learning support tools.
5. Instructional technology strategies that promote accessibility,usability, and adoption across modalities.
6. Techniques for troubleshooting and supporting classroom, lab,studio, and specialized instructional technologies.
7. Techniques and methods of data research, synthesis,organization, and interpretation.
8. Applicable federal, state, and local laws, rules, regulations,ordinances, and District policies and procedures relevant toassigned areas of responsibility.
9. Principles of providing functional direction and training.
10. Business letter writing and the standard format for reports andcorrespondence.
11. Record keeping and filing systems and methods.
12. English usage, grammar, spelling, vocabulary, andpunctuation.
13. Modern office practices, procedures, technology, and computerequipment and applications, including word processing, database,and spreadsheet applications.
14. Techniques for providing a high level of customer service byeffectively dealing with the public, students, and District staff,including individuals of diverse academic, socio-economic, ethnic, religious, andcultural backgrounds, disability, and sexualorientation.

Ability to:

1. Demonstrate understanding of, sensitivity to, and respect for the diverse academic, socio-economic, ethnic, religious, andcultural backgrounds, disability, and sexual orientation ofcommunity college students, faculty, and staff.
2. Lead complex instructional technology initiatives from planningand design through implementation, integration, and ongoingoptimization.
3. Oversee and perform advanced technical support functions in thedesign, architecture, installation, configuration, maintenance, andrepair of assigned systems; take appropriate action to resolveproblems or elevate to appropriate staff as needed.
4. Oversee and monitor instructional and conferencing system andutilization and recommend appropriate revisions to processes,procedures, and operations.
5. Provide advanced troubleshooting and technical support acrossdiverse instructional environments.
6. Integrate and maintain storage and network systems used forinstructional media workflows, in coordination with vendors andDistrict Educational Technology Services partners.
7. Perform analyses of informational requirements and needs;identify, evaluate, and solve systems problems; design andimplement new or revised systems and procedures; provide technicaladvice and consultation, and ensure efficient computer systemutilization.
8. Deal tactfully with the customers and staff in providinginformation, answering questions, and providing customerservice.
9. Interpret, apply, explain, and ensure compliance withapplicable federal, state, and local laws, rules, regulations,ordinances, and District policies and procedures relevant toassigned area of responsibility.
10. Train and provide work direction to student employees and otherassigned personnel.
11. Prepare clear and concise technical documentation, reports,correspondence, policies, procedures, and other writtenmaterials.
12. Oversee the maintenance of a variety of filing, record keeping,and tracking systems of work performed.
13. Organize work, set priorities, meet critical deadlines, andfollow-up on assignments.
14. Effectively use computer systems, software, and modern businessequipment to perform a variety of work tasks.
15. Use English effectively to communicate in person, over thetelephone, and in writing.
16. Use tact, initiative, prudence, and independent judgment withingeneral policy, procedural, and legal guidelines.
17. Establish, maintain, and foster positive and effective workingrelationships with those contacted in the course of work.

MINIMUM QUALIFICATION:

1. Understanding of, sensitivity to, and respect for the diverseacademic, socio-economic, ethnic, religious, and culturalbackgrounds, disability, and sexual orientation of communitycollege students, faculty and staff.
2. Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. Atypical way to obtain the required qualifications would be:equivalent to graduation from an accredited four-year college oruniversity with major coursework in English, media engineering,instructional technology, network engineering, computer science, ora related field AND five (5) years of increasinglyresponsible experience supporting and implementing multimedia andinstructional technology infrastructure systems in highereducational environments.

Licenses and Certifications:

None

PHYSICAL DEMANDS

Must possess mobility to work in a standard office setting and usestandard office equipment, including a computer, and to operate a motor vehicle to visit various high school and meeting sites; vision to read printed materials and a computer screen; and hearingand speech to communicate in person and over the telephone. Standing in and walking between work areas is frequently required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 25 pounds. Reasonable accommodations will be made for individuals on a case-by-case basis.

ENVIRONMENTAL CONDITIONS

Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Occasionally, employees may workoutdoors for assigned events and be exposed to loud noise levels, cold and/or hot temperatures, and dust, fumes, and allergens.

CONDITIONS OF EMPLOYMENT:

Position: Full-Time, Permanent, 12-months per year

Starting date: As soon as possible upon completion of the search process.

Excellent benefits package which includes medical coverage for employee and eligible dependents, dental, vision care, employee assistance program, long term disability, retirement benefits and basic life insurance. For information on our benefits package that includes medical for employees and dependents, visit our web site: http://hr.fhda.edu/benefits/index.html.

Persons with disabilities who require reasonable accommodation to complete the employment process must notify Employment Services no later than the closing date of the announcement. The successful applicant will be required to provide proof of authorization to work in the U.S. All interviewing costs incurred by applicant are the responsibility of the applicant.

For more information about our application process contact:

Employment Services

Foothill-De Anza Community College District

12345 El Monte Road

Los Altos Hills, California 94022

Email: [e-mail]

http://hr.fhda.edu/

Foothill-De Anza Community College District is an equal opportunity employer and actively seeks a diverse pool of qualified applicants. No person shall be denied employment because of ethnicity or race, color, sex or gender, gender identity, gender expression, age, religion, marital status, disability, sexual orientation, national origin, medical condition, or military and veteran status.