Senior Learning Consultant — Strategy & Delivery

Kyndryl; Town of Florida (NY); On-site; USD 85,000 - 110,000; Full time

Job summary

Kyndryl is seeking a Learning Consultant to partner with customers to shape, design, and deliver learning solutions that directly support business outcomes. You will translate needs into practical programs and guide delivery with learning specialists and cross-functional teams to maximize impact.

You will review metrics, collaborate with SMEs, and stay current on trends to continuously improve solutions for diverse client environments.

Qualifications

• Experience consulting with customers on learning, talent, or workforce development initiatives.
• Ability to translate business and stakeholder needs into structured learning solutions.
• Experience supporting the design or delivery of blended learning programs, such as virtual, classroom, or digital formats.
• Experience working with cross-functional teams to deliver learning or development solutions.
• Ability to review learning metrics and reports to evaluate outcomes and recommend improvements.
• Clear experience facilitating discussions with customers and subject matter experts.
• Working knowledge of learning tools, platforms, or learning program delivery models.

Responsibilities

• Partner with customers to understand business objectives, capability gaps, and learning priorities.
• Recommend learning strategies and solutions that support technical and non‑technical skills development.
• Facilitate the design and deployment of learning programs aligned to customer goals.
• Act as the primary link between customers and internal learning pillars to enable effective delivery.
• Guide learning engagements from scoping through delivery, ensuring expectations and outcomes are clear.
• Review learning metrics, reports, and feedback to assess effectiveness and inform recommendations.
• Collaborate with interdisciplinary teams, including instructional designers, developers, and subject matter experts.
• Stay current on learning tools, methodologies, and external trends to inform solution design.

Skills

Customer consulting

Learning solutions

Blended learning

Cross-functional teamwork

Learning metrics

Facilitation

Instructional design knowledge

Tools

Learning platforms

Job description

Kyndryl is seeking a Learning Consultant to partner with customers to shape, design, and deliver learning solutions that directly support business outcomes. You will translate needs into practical programs and guide delivery with learning specialists and cross-functional teams to maximize impact.

You will review metrics, collaborate with SMEs, and stay current on trends to continuously improve solutions for diverse client environments.