Senior Lead Technical Manager

Hilton; Illinois; Hybrid; USD 110,000 - 160,000; Full time

Benefits offered by this job

Travel perks

ESPP

Parental leave

Caregiving support

Crisis concierge

Mental health resources

Paid PTO

Health benefits

Retirement plans

Job summary

Hilton is seeking a Senior Lead Technical Manager to drive enterprise initiatives on the Corporate Systems team. This hybrid role requires near one of our US offices (McLean, Dallas, Memphis) and combines hands-on technical work with leadership across business and technology partners.

You'll own project plans, architecture artifacts, and delivery outputs while coordinating a small contractor team and guiding cross-functional collaboration to move initiatives forward and ensure operational

Qualifications

• Seven years of professional technology leadership experience in enterprise settings.
• Experience delivering cross-functional initiatives with business and tech teams.
• Experience supporting Coupa-ERP integrations and related processes.
• Knowledge of APIs and file-based integrations (SFTP).

Responsibilities

• Lead complex enterprise initiatives with ownership of problem-solving and roadmaps.
• Align business requirements with technical designs and scalable solutions.
• Facilitate cross-functional meetings and unlock progress across teams.
• Deliver project plans, budgets, timelines, and architecture documentation.

Skills

Cross-functional leadership

Technical strategy

Enterprise systems

API integration

Education

Bachelor's Degree

PM Certification

Tools

Coupa ERP

PeopleSoft

APIs

SFTP

Job description

Exceptional Hospitality Starts with You

This is your chance to be a part of an in-house Technology team that’s creating consumer-facing, cutting-edge technologies revolutionizing the hospitality industry around the world! As a Senior Lead Technical Manager, you will bring your technical skills to a hospitality company with an award-winning culture. On the corporate systems team reporting to the Senior Director of Corporate Systems, you will support projects including deployment of financial and procurement systems across the globe.

What you'll do during a typical day:

• Lead complex initiatives by taking ownership of problems. These problems often span technology, process, and people. Guide them to resolution through structured plans and collaboration


• Bridge business and technology by working with team members to agree on requirements, review solution designs, and ensure proposed approaches are practical, and scalable


• Lead cross-functional collaboration by facilitating meetings, building consensus across diverse teams, and bringing the right people together to move initiatives forward and unblock progress


• Lead delivery and quality through a mix of project management and hands‑on technical contribution

How you'll collaborate with others:

• You will collaborate with a broad range of partners, being a bridge between core technology teams and business‑led technology initiatives


• You will collaborate with business technology & process teams, core technology teams, enterprise application and platform owners, external partners and SaaS vendors


• You will have a small team of contractors that report to you directly, but mostly this is an individual contributor role

Deliverables you'll take ownership of:

• Clear plans and decision artifacts that align leadership and guide execution, including project plans, budgets, timelines, steering committee materials, and discussion decks used to inform decisions and secure consensus


• Well‑defined solution and architecture documentation that translates needs into executable designs, such as architecture and data‑flow diagrams, process flows, integration designs, and technical options assessments


• Operationally ready delivery outputs that ensure our solutions support production, including our testing and validation of documentation, our support models, and our transition of materials for ongoing operations

What It Takes to Make the Stay

You have these minimum qualifications:

• Seven (7) years of professional experience in Technology or a related field, with demonstrated experience delivering complex, cross‑functional initiatives in an enterprise environment


• Six (6) years of work experience in management consulting or an internal consulting‑style role, partnering with business and technology team members to scope problems, develop solution options, and deliver outcomes


• Experience supporting Coupa-ERP integrations and related business processes, ensuring data integrity, scalability, and operational readiness


• Demonstrated working knowledge of enterprise technology and SaaS‑enabled solutions. This includes system integrations, such as APIs and SFTP/file-based exchanges, as well as solution and architecture design


• Experience translating business process requirements into technical deliverables and operational models


• This is a hybrid role and would require to be near one of our three US office locations (McLean, Dallas, Memphis)


• Travel up to 5%

It would be useful if you have:

• Bachelor's Degree, or Associate's Degree plus 7+ years of Technology related experience, or High School Degree/GED plus 12+ years of Technology related experience


• Ten (10) + years of professional work experience in Technology or related field


• Six (6) years of experience working with enterprise ERP technologies (e.g., PeopleSoft or equivalent ERP platforms) or Coupa


• Project Management Professional Certification

How We'll Help You Thrive

At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members' wellbeing, supporting you through all of life's moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:

• Incredible travel perks - Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world‑class hotels through our Go Hilton travel program


• Own a piece of Hilton - Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future


• Paid parental leave - Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents


• Personalized caregiving support - Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones


• Crisis concierge - In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care


• Mental health resources - Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best‑in‑class Employee Assistance Program (EAP)


• Generous paid time off (PTO) - Recharge, relax, and take time for what matters most


• Health & welfare benefits - From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered


• Financial security for your future - Our retirement plans make it easier to save for what's next

*Benefits availability may vary depending on Team Member's location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.

Hilton offers its eligible team members a comprehensive benefits package to support their mental and physical well‑being, so they can Thrive personally and professionally. The pay range for this role is $110,000 - $160,000 and is determined based on applicable and specialized experience and location. Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive (Bonus) Plan, consistent with other team members at the same level and/or position within the Company.

Join an Award‑Winning Workplace Culture

At Hilton, we don't just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award‑winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune. With our suite of world‑class brands, and a company‑wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Whether you're starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why we're more than a great place to stay—we're a great place to work.