Senior LatAm Analytics Operations Lead

TechWish; Tacoma (WA); On-site; USD 120,000 - 210,000; Full time

Job summary

TechWish is seeking an Operations Lead to oversee analytics platform operations across LatAm. You will bridge technical teams and business stakeholders, ensuring timely issue resolution and continuous data product improvement.

The role requires extensive analytics operations experience and strong stakeholder management in a distributed, cross‑functional setting. The ideal candidate brings deep operational expertise, hands‑on Snowflake/dbt, and proficiency with BI tools, enabling effective data

Qualifications

• 10–11 years in analytics, data operations, or related fields.
• 5+ years in operations or team lead capacity.
• 3+ years supporting analytics platforms in production.
• Experience with retail or e‑commerce business models.
• Strong stakeholder management and communication skills.
• Proficiency in SQL and ability to write/debug data queries.
• Hands‑on experience with Snowflake and dbt.
• Knowledge of BI tools (Tableau, ThoughtSpot).
• Understanding of data pipelines and ETL/ELT concepts.
• Familiarity with data quality monitoring and alerting.
• Basic Python scripting capability.

Responsibilities

• Manage daily operational activities for the analytics platform in LatAm.
• Serve as primary point of contact for LatAm stakeholders regarding data and analytics needs.
• Coordinate with data engineers and BI engineers on pipeline development and dashboard maintenance.
• Triage and elevate data quality issues, tracking resolution and communicating status to stakeholders.
• Monitor system performance and alert on issues affecting data availability or quality.
• Maintain documentation of processes, workflows, and system architecture.
• Collect and communicate stakeholder feedback to the central team for prioritization.
• Support onboarding of new stakeholders and training on BI tools and self‑service analytics.
• Participate in incident response and post‑mortem activities.
• Drive continuous improvement through process optimization and automation.

Skills

Analytics ops

Stakeholder mgmt

SQL

Snowflake

dbt

BI tools

ETL/ELT

Python basics

Team leadership

Operational excellence

Tools

Snowflake

dbt

Tableau

ThoughtSpot

Job description

TechWish is seeking an Operations Lead to oversee analytics platform operations across LatAm. You will bridge technical teams and business stakeholders, ensuring timely issue resolution and continuous data product improvement.

The role requires extensive analytics operations experience and strong stakeholder management in a distributed, cross‑functional setting. The ideal candidate brings deep operational expertise, hands‑on Snowflake/dbt, and proficiency with BI tools, enabling effective data