Data &Analytics Data Operations Lead

TechDigital Group; Alpharetta (GA); On-site; USD 85,000 - 120,000; Full time

Job summary

A leading tech company is seeking a Data & Analytics Data Operations Lead in Alpharetta, Georgia. This role involves acting as a primary point of contact for D&A operations, implementing SOP, and managing operational reporting. The ideal candidate has a Bachelor's degree in a related field, 3+ years of data operations experience, and expertise in SQL, Matillion, or Snowflake. Join us to build a scalable support team and ensure data quality across the enterprise.

Qualifications

• 3+ years of data experience preferably in data operations.
• 3+ years of experience in Matillion and/or Snowflake.
• Experience in data profiling, data analysis and building Data Quality metrics.
• Expertise in SQL.
• Excellent oral and written communication skills with a keen sense of customer service.

Responsibilities

• Act as primary point of contact for D&A Operations.
• Socialize the Standard Operating Procedure (SOP) across the enterprise.
• Implement SOP in iterations as new SLAs are established.
• Manage the on-call rotation accounting for holidays and PTO.
• Create requirements for operational reporting.

Skills

Data operations

Matillion

Snowflake

SQL

Agile Software Development methodologies

Problem solving

Communication skills

Education

Bachelor's degree in computer science, Mathematics, Statistics

Job description

Data & Analytics Data Operations Lead

Mandatory Skills: Data operations, Matillion and/or Snowflake, SQL, Agile Software Development methodologies

The Data & Analytics Data Operations lead will perform the following:

Act as primary point of contact for D&A Operations, working with business users, data architects, application development teams, data analytics teams, business analytics, product managers, the data governance COE, SRE and various IT partners

• Socialize the Standard Operating Procedure (SOP) for Data & Analytics (D&A) across the enterprise
• Implement the SOP in iterations as new Service Level Agreements (SLAs) are established for the critical datasets and reports sourced from Enterprise Data Platform (EDP)
• Establish the support model process flow with accountable D&A counterparts to ensure the L1, L2, L3 model has designated resources from each team, and the process and procedures are understood by all team members
• Manage the on-call rotation accounting for holidays, on/offshore PTO in adherence to enterprise policies and procedures
• Create requirements for operational reporting to include:
  • Daily load status (Green/Yellow/Red) with "as of” data load datetime for each critical data asset
  • Data quality checks (Counts, Key validation, job completion times, etc.)
  • Dashboard for trends/patterns over time
  • Metrics for changes, incidents, problems and requests.

How will you make an impact:

Build out a modern operational support team that can scale while continuously improving

• Partner with D&A Data Engineering team to operationalize the reconciliation framework and provide daily status reports
• Collaborate with data architects to understand data structures and concepts including conceptual, logical, and dimensional models and provide feedback
• Performs data analysis and triage required to troubleshoot data related issues and assist in the resolution of data issues
• Support and collaborate with other IT teams
• Maintains knowledge, ensures competency and compliance with policies and procedures, to be the technical expert while collaborating with cross-functional teams
• This list is not all-inclusive, and you are expected to perform other duties as requested or assigned.

What we look for:

Bachelor's degree in computer science, Mathematics, Statistics, or related technical field.

• 3+ years of data experience preferably in data operations
• 3+ years of experience in Matillion and/or Snowflake
• Experience in data profiling, data analysis and building Data Quality metrics
• Expertise in SQL
• Knowledge of best practices and IT operations (L1, L2, L3 support) and in an always-up, always-available service
• Experience with disaster recovery drills and documentation
• Experience with or knowledge of Agile Software Development methodologies
• Excellent problem solving and troubleshooting skills
• Process oriented with great documentation skills
• Excellent oral and written communication skills with a keen sense of customer service