Senior Landscape Crew Lead: Field Ops & Safety

AQUALIS; Hooksett (NH); On-site; USD 34,000 - 44,000; Full time

Benefits offered by this job

Sign-on bonus

Healthcare, vision and dental

401(k) with employer match

Paid time off

Weekly pay

Job summary

AQUALIS in Hooksett is hiring a Senior Service Delivery Manager to oversee stormwater maintenance, inspections, and repairs, providing hands-on leadership to field crews. This role requires 3+ years in field management within outdoor services and a focus on safety, BPMS, and client satisfaction.

Travel 3–4 days per week, strong scheduling and communication skills, and the ability to manage assets and crews are essential. Competitive pay, benefits, and growth are offered.

Qualifications

• Minimum 3 years in field-level management in stormwater, landscaping, or related outdoor services.
• Proven ability to lead and develop field crews.
• Strong operations, scheduling, and workforce management skills.
• Excellent communication and customer service.
• Must be able to travel 3–4 days per week.
• Must pass background checks and drug screening; DOT readiness.

Responsibilities

• Lead and manage Service Delivery teams to ensure safe, efficient, and high-quality work.
• Plan weekly service routes, schedules, labor resources, and equipment use.
• Conduct safety meetings, training, coaching, and culture initiatives.
• Oversee stormwater maintenance, inspections, repairs, and rehabilitation using BMPs.
• Maintain company assets including trucks, trailers, tools, and equipment.
• Prepare maintenance reports, inspection docs, crew productivity records, and expenses.
• Serve as primary client contact before, during, and after visits.
• Travel regularly to support operations.

Skills

Leadership experience

Operational planning

Scheduling

Communication

Customer service

Mobile technology

Decision making

Travel readiness

Outdoor endurance

Tools

Equipment operation

Trailer operations

Job description

AQUALIS in Hooksett is hiring a Senior Service Delivery Manager to oversee stormwater maintenance, inspections, and repairs, providing hands-on leadership to field crews. This role requires 3+ years in field management within outdoor services and a focus on safety, BPMS, and client satisfaction.

Travel 3–4 days per week, strong scheduling and communication skills, and the ability to manage assets and crews are essential. Competitive pay, benefits, and growth are offered.