Senior Landscape Crew Lead (SSDM)

AQUALIS

Hooksett (NH)

On-site

USD 34,000 - 44,000

Full time

18 hours ago

Be an early applicant

A complete application in a minute

Tailored resume and cover letter, ready to send.

Get past ATS filters

Benefits offered by this job

Sign-on bonus

Healthcare, vision and dental

401(k) with employer match

Paid time off

Weekly pay

Job summary

AQUALIS in Hooksett is hiring a Senior Service Delivery Manager to oversee stormwater maintenance, inspections, and repairs, providing hands-on leadership to field crews. This role requires 3+ years in field management within outdoor services and a focus on safety, BPMS, and client satisfaction.

Travel 3–4 days per week, strong scheduling and communication skills, and the ability to manage assets and crews are essential. Competitive pay, benefits, and growth are offered.

Qualifications

Minimum 3 years in field-level management in stormwater, landscaping, or related outdoor services.
Proven ability to lead and develop field crews.
Strong operations, scheduling, and workforce management skills.
Excellent communication and customer service.
Must be able to travel 3–4 days per week.
Must pass background checks and drug screening; DOT readiness.

Responsibilities

Lead and manage Service Delivery teams to ensure safe, efficient, and high-quality work.
Plan weekly service routes, schedules, labor resources, and equipment use.
Conduct safety meetings, training, coaching, and culture initiatives.
Oversee stormwater maintenance, inspections, repairs, and rehabilitation using BMPs.
Maintain company assets including trucks, trailers, tools, and equipment.
Prepare maintenance reports, inspection docs, crew productivity records, and expenses.
Serve as primary client contact before, during, and after visits.
Travel regularly to support operations.

Skills

Leadership experience

Operational planning

Scheduling

Communication

Customer service

Mobile technology

Decision making

Travel readiness

Outdoor endurance

Tools

Equipment operation

Trailer operations

Job description

About the Organization

AQUALIS is the nationwide leading provider of comprehensive water management services focused on maintaining, inspecting, and repairing post-construction stormwater and lift station systems. We provide our clients with environmental compliance while inspiring change by preserving and protecting our most precious natural resource…water.

Description

Who is AQUALIS?

Why work at AQUALIS?

AQUALIS provides sustainable water compliance and management solutions for the betterment of our nation’s communities and corporations. Working at AQUALIS is a unique opportunity to be a part of an environmentally progressive, sustainable water management team that performs at the highest professional level. We pride ourselves on respect, loyalty, integrity and inclusion. Our Company's culture is supported by our core values: Personal Responsibility & Accountability, Exceptional Customer Experience, and Sustainable & Innovative Water Management. We are committed to providing personal and professional development through continuing education, investment in tools and technology, and position-related training. AQUALIS provides all full-time employees with competitive annual pay raise potential, paid vacation time, eligibility to enroll in a company sponsored group healthcare plan, 401(k) matching, as well as real flexibility and growth potential.

We offer:

$1000 SIGN ON BONUS ($200 at 30 days, $300 at 6 months, and $500 at 1 year)
Healthcare, vision and dental insurance
401(k) retirement plan with employer matching
Paid time off and company paid holidays
Competitive pay and pay raise potential
Growth potential and advancement
Weekly pay & direct deposit

Where do YOU fit in?

The Senior Service Delivery Manager (SSDM / Senior Landscape Crew Lead) will oversee stormwater maintenance, inspection, rehabilitation, and repair activities while providing hands‑on leadership to Service Delivery teams. This role is designed for experienced field managers with a proven track record of leading crews in stormwater management, landscaping, or similar outdoor service industries.

Specific duties include:

Lead and manage Service Delivery teams to ensure safe, efficient, and high-quality execution of work.
Plan and coordinate weekly service routes, schedules, labor resources, and equipment utilization.
Conduct regular safety meetings, equipment training, performance coaching, and company culture initiatives.
Oversee stormwater maintenance, inspections, repairs, and rehabilitation activities utilizing Best Management Practices (BMPs) for Stormwater Control Measures (SCMs).
Maintain accountability for company assets, including trucks, trailers, tools, and specialized equipment.
Complete and review maintenance reports, inspection documentation, crew productivity records, and expense tracking.
Serve as the primary field contact for clients before, during, and after service visits.
Support operational planning, workforce development, and crew performance management.
Ensure compliance with company policies, safety standards, environmental regulations, and customer expectations.
Interface with municipal inspectors, client management teams, subcontractors, and business partners as needed.
Travel regularly throughout assigned service areas to support operations and field teams.

Basic Requirements:

Minimum 3 years of continuous employment tenure with a company in a field-level management role within:
- Stormwater Management
- Landscaping
- Grounds Maintenance
- Environmental Services
- Similar outdoor service industries
Demonstrated Experience leading and developing field-based crews
Strong operational, scheduling, and workforce management skills
Excellent communication and customer service abilities
Proficiency with mobile technology, including iPads, laptops, email, and field reporting software.
Ability to work independently and make sound decisions in a fast-paced environment
Willingness to travel and be away from home approximately 3-4 days per week
Ability to work outdoors in all weather conditions and perform physical job duties as required.
Background check, drug screening and motor vehicle report are part of the pre-employment process.
Must maintain our Company’s “No Jerk” culture
Valid driver's license, insurability under the company's auto policy and ability to drive company vehicle are ongoing requirements in this position.
This position is designated as safety-sensitive and involves operating DOT-regulated vehicles, which requires inclusion of marijuana in the drug testing panel.
Ability to obtain and maintain a valid DOT Medical Certification throughout employment.

Preferred Qualifications:

Previous stormwater management experience
Experience managing multiple crews or service territories
Knowledge of stormwater infrastructure, watershed restoration, erosion control, drainage systems, or environmental compliance practices.
Experience with equipment and trailer operations
Bilingual communication skills are a plus

Pay:

$25.00 - $32.00 per hour

#LK

Position Requirements

Basic Requirements:

Minimum 3 years of continuous employment tenure with a company in a field-level management role within:
- Stormwater Management
- Landscaping
- Grounds Maintenance
- Environmental Services
- Similar outdoor service industries
Demonstrated Experience leading and developing field-based crews
Strong operational, scheduling, and workforce management skills
Excellent communication and customer service abilities
Proficiency with mobile technology, including iPads, laptops, email, and field reporting software.
Ability to work independently and make sound decisions in a fast-paced environment
Willingness to travel and be away from home approximately 3-4 days per week
Ability to work outdoors in all weather conditions and perform physical job duties as required.
Background check, drug screening and motor vehicle report are part of the pre-employment process.
Must maintain our Company’s “No Jerk” culture
Valid driver's license, insurability under the company's auto policy and ability to drive company vehicle are ongoing requirements in this position.
This position is designated as safety-sensitive and involves operating DOT-regulated vehicles, which requires inclusion of marijuana in the drug testing panel.
Ability to obtain and maintain a valid DOT Medical Certification throughout employment.

Location Hooksett, NH

Category Environmental Services

Full-Time/Part-Time Full-Time

Exempt/Non-Exempt Non-Exempt

Number of Openings 1

Base Compensation Min $25.00 Per hour

Base Compensation Max $32.00 Per hour

On Target Earnings

EOE Statement AQUALIS Stormwater Management is strongly committed to providing a work environment that is free from all forms of harassment, discrimination and inequality. We recruit, employ, train, promote and compensate our personnel without regard to race, age, sex, religion, national origin, citizenship, marital status, veteran's status, disability, genetic information or any other personal characteristic protected by law. AQUALIS also offers protection based on sexual orientation against discrimination, harassment or inequality. We value each and every employee and strive to make employment at AQUALIS enjoyable and satisfying. As part of our commitment, we will not tolerate any form of discrimination toward employees, applicants, vendors, customers or visitors of AQUALIS. Everyone should be treated equally and with respect regardless of race, age, sex, religion, national origin, citizenship, marital status, veteran's status, sexual preference, disability, genetic information or any other class protected under state law.