Senior LAN/WAN Support Specialist

North Slope Borough; Utqiaġvik (AK); Presencial; USD 60.000 - 85.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health care at no cost

Descripción de la vacante

North Slope Borough in Utqiaġvik, AK seeks an IT Support Technician to maintain and troubleshoot the Borough's LAN and related network systems. You will provide second-level PC and network support, install software, repair hardware, and back up systems according to schedules.

The role requires strong troubleshooting, customer service experience, and the ability to pass APSIN/NCIC security clearance within 60 days. A valid Alaska driver’s license is required, with relocation flexibility if needed.

Formación

• High school diploma or GED.
• Five years of computer experience.
• Three years in a customer service environment.
• Ability to pass APSIN/NCIC clearance within 60 days of hire.
• Valid driver\'s license and ability to obtain Alaska license within 30 days.

Responsabilidades

• Provide second-level PC and network support, including problem diagnosis.
• Install software and software updates.
• Maintain and repair hardware and peripherals.
• Perform network troubleshooting and monitor stability.
• Perform system backups and data protection tasks.
• Assist in system upgrades and research implementations.
• Travel to outlying villages as required.

Conocimientos

LAN concepts

Network troubleshooting

Hardware troubleshooting

Software troubleshooting

Security guidelines

Communication skills

Educación

High School Diploma or GED

Herramientas

APSIN/NCIC access

Descripción del empleo

North Slope Borough in Utqiaġvik, AK seeks an IT Support Technician to maintain and troubleshoot the Borough's LAN and related network systems. You will provide second-level PC and network support, install software, repair hardware, and back up systems according to schedules.

The role requires strong troubleshooting, customer service experience, and the ability to pass APSIN/NCIC security clearance within 60 days. A valid Alaska driver’s license is required, with relocation flexibility if needed.