SENIOR LAN SPECIALIST

SmartRecruiters, Inc.; New York (NY); On-site; USD 99,000 - 114,000; Full time

Job summary

SmartRecruiters, Inc. in New York City seeks a Computer Specialist (Software) II to function as Senior LAN Specialist within ITS for DSS. You will participate in LAN configurations, plan and document cross-network connectivity, and provide expert guidance to staff on network capabilities and upgrades.

The role emphasizes installation, testing, and implementation across enterprise networks, with leadership in complex projects and training for associates. Hours: Mon-Fri 9–5.

Qualifications

• A Bachelor's degree with 24 credits in computer science or related field and two years of software experience, including one year in a project leader capacity.
• A four-year high school diploma and six years of software experience, including one year in a project leader capacity.
• Combination of education and experience equivalent to (1) or (2). Masters may substitute for one year.
• Special Note: must have one year of project leader or major contributor experience on a complex project in specified areas.

Responsibilities

• Participate in LAN installation, including network interface and workstation setup and Windows NT server configuration.
• Coordinate installation, testing and implementation of cross-platform connectivity for enterprise LANs and other networks.
• Provide technical assistance to staff on LAN hardware/software capabilities and limitations; advise on network strategy and upgrades.
• Instruct staff and customers on usage of complex network operating systems and related software.

Education

Bachelor's degree with 24 credits in computer science or related field

High school diploma + 6 years software experience

Education/experience combination (60 credits = 1 year)

Masters degree may substitute for one year experience

Job description

• Salary Band: $100,000 to $125,000
• Compensation: USD 99,209 - USD 114,090

Job Description

APPLICANTS MUST BE PERMANENT IN THE COMPUTER SPECIALIST (SOFTWARE) CIVIL SERVICE TITLE
The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS). HRA is dedicated to fighting poverty and income inequality by providing New Yorkers in need with essential benefits such as Food Assistance and Emergency Rental Assistance. DHS is committed to preventing and addressing homelessness in New York City by employing a variety of innovative strategies to help families and individuals successfully exit shelter and return to self-sufficiency as quickly as possible.
Information Technology Services (ITS) is DSS’s technology services organization. ITS mission is to support the daily, emergent, and long-term needs of both agencies. ITS creates and enhances the technology infrastructure and computer applications that support HRA and DHS and develops applications, including a variety of client eligibility and recertification systems, case management systems, housing systems, employment/work engagement services, revenue producing computer matches, claiming systems, and personnel systems.
The Office of Information Technology Services (ITS) is recruiting for one (1) Computer Specialist (Software) II, to function as Senior LAN Specialist, who will:
- Participate in the installation of Local Area Network (LAN) configurations including the Network interface configuration, the Workstation configuration and installation of the Windows NT server configuration.
- Coordinate, plan, document and evaluate the installation, customization, testing and implementation of cross platform connectivity for HRA's Enterprise-wide Local Area Network computer complexes and other Agency's local area networks, mini-computer networks and mainframes.
- Provide technical assistance to customer area staff relaying technical information on the capabilities and limitations of LAN hardware/software. Assist the Enterprise LAN Specialist in developing highly complex technical recommendations regarding networks strategic planning, consolidation, system conversions and network acquisition needs. In addition, ensure compatibility of Microsoft Windows with complex multiple networks through software acquisitions and upgrade.
- Instruct or demonstrate to associate staff members and customers, the proper, efficient usage and/or installation of highly complex network operating systems or related program product software.
Hours/Shift:
Monday-Friday 9:00am-5:00pm
COMPUTER SPECIALIST (SOFTWARE) - 13632

Qualifications

(1) A baccalaureate degree from an accredited college, including or supplemented by twenty-four (24) semester credits in computer science or a related computer field and two (2) years of satisfactory full-time software experience in designing, programming, debugging, maintaining, implementing, and enhancing computer software applications, systems programming, systems analysis and design, data communication software, or database design and programming, including one year in a project leader capacity or as a major contributor on a complex project; or
(2) A four-year high school diploma or its educational equivalent and six (6) years of full-time satisfactory software experience as described in “1" above, including one year in a project leader capacity or as a major contributor on a complex project; or
(3) A satisfactory combination of education and experience that is equivalent to (1) or (2) above. College education may be substituted for up to two years of the required experience in (2) above on the basis that sixty (60) semester credits from an accredited college is equated to one year of experience. A masters degree in computer science or a related computer field may be substituted for one year of the required experience in (1) or (2) above. However, all candidates must have a four year high school diploma or its educational equivalent, plus at least one (1) year of satisfactory full-time software experience in a project leader capacity or as a major contributor on a complex project.
NOTE: In order to have your experience accepted as Project Leader or Major Contributor experience, you must explain in detail how your experience qualifies you as a project leader or as a major contributor. Experience in computer operations, technical support, quality assurance (QA), hardware installation, help desk, or as an end user will not be accepted for meeting the minimum qualification
requirements.
Special Note
To be eligible for placement in Assignment Level IV, in addition to the Qualification Requirements stated above, individuals must have one year of satisfactory experience in a project leader capacity or as a major contributor on a complex project in data administration, database management systems, operating systems, data communications systems, capacity planning, and/or on-line applications programming.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.