Senior Jira & JSM Admin for Gov Cloud Migration

Peraton; United States; Remote; USD 100,000 - 140,000; Full time

Benefits offered by this job

Health insurance with HSA

401(k) retirement plan

Paid time off

Company holidays

Parental leave

Disability insurance

Employee assistance program

Job summary

Peraton is seeking a senior Jira Administrator in the United States to manage Jira and Jira Service Management at site and project levels, including workflows, schemes, custom fields, and automation rules.

The role supports migration of Jira Data Center workflows and data to Atlassian Government Cloud, ensures service requests are answered within 8 business hours, and oversees ticket triage, escalation and resolution in a federal-compliant environment.

Qualifications

• Bachelor's degree required or equivalent combined with 7+ years of experience.
• Strong hands-on Jira administration and Jira Service Management experience.
• Federal compliance knowledge is required.
• Familiarity with monitoring tools such as Zabbix, nmap, CloudCheckr and BigFix.

Responsibilities

• Administer Atlassian Jira and Jira Service Management at site and project levels (workflows, schemes, custom fields, automation rules).
• Support migration of Jira Data Center workflows and data to Atlassian Government Cloud.
• Respond to service requests within 8 business hours and manage ticket triage, escalation and resolution.

Skills

Jira administration

Jira Service Management

Federal compliance knowledge

Ticket triage & incident management

Education

Bachelor's degree

Tools

Zabbix

nmap

CloudCheckr

BigFix

Job description

Peraton is seeking a senior Jira Administrator in the United States to manage Jira and Jira Service Management at site and project levels, including workflows, schemes, custom fields, and automation rules.

The role supports migration of Jira Data Center workflows and data to Atlassian Government Cloud, ensures service requests are answered within 8 business hours, and oversees ticket triage, escalation and resolution in a federal-compliant environment.