Senior Jira Admin - DoD DevSecOps Onsite

RTX; Town of Marlborough (NY); On-site; USD 87,000 - 165,000; Full time

Benefits offered by this job

Relocation eligible

Job summary

RTX is seeking a Jira Administrator to join the DevSecOps team onsite in Marlborough MA or Tewksbury MA. You will manage Jira across multiple servers, implement workflows, automate processes with Groovy/JavaScript, and integrate Confluence, GitLab, and other DevOps tools.

You will support dashboards, configure permissions, and upgrade systems while ensuring security clearances and compliance with DoD requirements. Strong collaboration with RDPL programs is essential.

Qualifications

• Typically requires a degree in Science, Technology, Engineering or Mathematics (STEM) and a minimum of 5 years of prior relevant experience.
• Experience as a Jira Administrator, including configuring workflows, permissions, and issue types to meet project requirements.
• Experience in Jira automation features and scripting languages such as Groovy (for ScriptRunner) or JavaScript.
• Experience with Software Development Life Cycle (SDLC) processes, especially related to scripting languages.
• Experience with Jira dashboards and the Structure plugin.
• Experience with configuration management tools (e.g., Git, GitLab).
• Experience with Agile and Scrum principles for supporting workflows and team processes within Jira.
• Active and transferable U.S. government-issued Interim Secret security clearance is required prior to the start date. U.S. citizenship is also required as eligibility for a security clearance is mandatory.

Responsibilities

• User Management: Oversee user accounts and permissions, including onboarding and offboarding to EIM/AD groups.
• Consistency Across Jira Projects: Ensure alignment and standardization across all Jira projects (both unclassified and information systems (IS), including maintaining and updating synchronization automation for configurations and issues).
• System Maintenance: Perform regular system maintenance to ensure optimal performance and reliability.
• Troubleshooting and Support: Provide direct user support, resolve issues, answer questions, and offer training as needed.
• Workflow Customization: Design, implement, and maintain workflows, permissions, and project structures tailored to program-specific needs.
• Upgrade Support: Assist with system upgrades to ensure smooth transitions and minimal disruptions.
• Tool Integration: Manage integrations with other tools like Confluence, GitLab, and other DevOps platforms.
• Customizations and Enhancements: Implement customizations and address enhancement requests to improve system functionality, including leveraging plugins such as Structure, Project Configurator, ScriptRunner, and JSU Automation.
• Data Management and Reporting: Develop and maintain dashboards, reports, and queries to meet reporting needs and provide actionable insights.
• Documentation: Create and maintain comprehensive documentation for system configurations, processes, and user guides.
• System Monitoring: Monitor system performance to proactively address potential issues.
• Scripting: Develop and maintain scripts to automate processes or enhance functionality.
• Refactoring: Refactor existing implementations to align with software development best practices, as approved.

Skills

Jira Administration

Automation scripting

SDLC experience

Agile/Scrum

Communication

Education

Bachelor's degree in STEM

Tools

Confluence

GitLab

Structure plugin

ScriptRunner

JSU Automation

Job description

RTX is seeking a Jira Administrator to join the DevSecOps team onsite in Marlborough MA or Tewksbury MA. You will manage Jira across multiple servers, implement workflows, automate processes with Groovy/JavaScript, and integrate Confluence, GitLab, and other DevOps tools.

You will support dashboards, configure permissions, and upgrade systems while ensuring security clearances and compliance with DoD requirements. Strong collaboration with RDPL programs is essential.