Senior Janitorial Manager

ServiceNet; Northampton (MA); On-site; USD 45,000 - 50,000; Full time

Benefits offered by this job

401(k) matching

Dental insurance

Health insurance

Paid time off

Tuition assistance

Job summary

A leading nonprofit organization in Northampton is seeking a Senior Janitorial Manager to oversee custodial teams across various facilities. This role involves ensuring high cleanliness standards, managing operations, and mentoring staff. The ideal candidate has supervisory experience and a strong knowledge of cleaning methods and safety standards. Benefits include comprehensive health insurance and opportunities for advancement.

Qualifications

• Minimum 3 years custodial or facilities experience.
• 1 year in a supervisory role.
• Valid driver’s license with clean record.

Responsibilities

• Lead custodial team and ensure high standards of cleanliness.
• Manage daily janitorial operations across multiple buildings.
• Conduct inspections and monitor compliance with safety regulations.

Skills

Leadership

Communication

Time management

Education

High school diploma

Tools

Microsoft Office

Job description

Benefits:

401(k)

401(k) matching

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Training & development

Tuition assistance

Vision insurance

Senior Janitorial Manager Location: Various ServiceNet Buildings Schedule: Monday-Friday, 4p-12a Salary Range: $45,000-$50,000 annually

ServiceNet is seeking a dedicated and experienced Senior Janitorial Manager to lead our custodial team in maintaining safe, clean, and welcoming environments across our facilities. This is a hands-on leadership opportunity for someone who thrives on ensuring high standards and supporting a team that plays a critical role in the wellbeing of our clients and staff.

Key Responsibilities

Team Leadership & Supervision

Hire, train, schedule, and evaluate custodial staff.

Provide ongoing mentorship and support to ensure a motivated and effective team.

Assign daily responsibilities and oversee task completion in line with cleanliness and sanitation standards.

Foster open communication with staff, respond to feedback, and resolve performance issues.

Deliver responsive customer service by addressing special cleaning requests promptly.

Operational Oversight

Manage and supervise daily janitorial operations across designated buildings.

Conduct regular inspections to ensure cleanliness and safety across all areas.

Design and implement efficient cleaning schedules and procedures.

Identify and report maintenance needs as they arise.

Inventory & Resource Management

Track spending and manage custodial supply inventory.

Order and maintain supplies and equipment, ensuring proper storage and usage.

Monitor product usage to minimize waste and control costs.

Health & Safety Compliance

Ensure compliance with health and safety regulations.

Train staff on proper chemical and equipment use, ensuring a safe working environment.

Immediately address any safety hazards or concerns.

Qualifications

High school diploma or equivalent (certifications in facilities management a plus).

Valid driver’s license and a clean Motor Vehicle Record.

Minimum 3 years custodial or facilities experience, including at least 1 year in a supervisory role.

Strong knowledge of cleaning methods, equipment, and safety standards.

Excellent time management, communication, and organizational skills.

Comfortable using Microsoft Office and basic office software.

Flexibility to work occasional weekends as needed.

Physical Requirements

Lift and move up to 50 lbs.

Stand, walk, and bend for extended periods.

Operate cleaning equipment and perform physically demanding tasks.

Benefits:

Generous PTO (time-off) package.

Comprehensive health and dental insurance plans.

Life insurance and long-term disability insurance.

403(b) retirement plan.

Tuition remission for eligible classes.

Public Service Loan Forgiveness (PSLF) eligibility and tuition assistance.

Opportunities for career development and advancement.

And much more

About ServiceNet

ServiceNet is a compassionate non-profit organization that helps over 8,400 individuals facing challenges such as mental illness, developmental disabilities, brain injuries, homelessness, and substance use issues. With over 1,800 dedicated staff members, we work together to make a meaningful difference in the lives of others.

Learn more about ServiceNet https://www.servicenet.org/

ServiceNet is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.