Senior IT Technical Analyst

oshkoshcorporation; United States; On-site; USD 90,000 - 130,000; Full time

Job summary

Oshkosh Defense seeks a Senior Technical Analyst to deliver IT services within the global infrastructure. The role requires identifying gaps, leading improvements, and acting as an SME across multiple technology domains.

You will work independently to solve complex problems and manage incident service requests with minimal supervision. You will support DBA, server, network, storage, and application platforms teams while collaborating across departments to gather requirements, recommend

Qualifications

• Bachelor's degree in Computer Science, Information Systems, or equivalent.
• Five (5) or more years of experience in Information Technology, or in a related area.

Responsibilities

• Support ongoing medium to high complexity maintenance and RTB and Incident Service Requests for the global infrastructure area.
• Provide solutions for RTB and project efforts of medium to high complexity.
• Serve as a project resource on application and infrastructure projects representing functional capabilities.
• Assist with gathering requirements, creating recommendations, and implementing solutions.
• Provide knowledge sharing as SME, including writing complex knowledge articles and mentoring.

Skills

Analytical thinking

Team collaboration

Mentoring

Requirements gathering

Education

Bachelor's degree in Computer Science, Information Systems, or equivalent

Tools

Oracle DB

Oracle RAC

Oracle RMAN

Oracle Data Guard

Oracle Exadata

Linux (RHEL/SUSE/OEL)

AIX

Solaris

Windows Server

VMware

Red Hat Satellite

Cisco CCNA

ITIL Foundation

Job description

About Oshkosh Defense, an Oshkosh company

Oshkosh Defense stands behind those who dedicate their lives to protecting others. As an industry-leading tactical vehicle manufacturer, every day we strive to meet or exceed our customers' ever-changing needs with next generation defense technologies and advanced systems. We operate with unparalleled commitment to those who depend on our products and services worldwide to perform their missions.

The Senior Technical Analyst will be responsible for service delivery and project deliverables within the global infrastructure environment. This role will identify gaps, needs, and lead improvement efforts to improve service delivery. This role will be considered a subject matter expert (SME) in one or more key technologies under the infrastructure domain. It is expected that this role will operate independently, solve complex problems, and fulfill requests with minimal supervision.

Within the technical analyst roles, team members will support a wide variety of departments and disciples which will include:

• Data Base Administration (DBA)
• Server
• Data Network
• Voice Network
• Storage
• Application Platforms

YOUR IMPACT

These duties are not meant to be all-inclusive and other duties may be assigned.

• Responsible for supporting ongoing medium to high complexity maintenance, Run-the-Business (RTB) support, and Incident Service Requests of the assigned global infrastructure area.
• Provide solutions for both RTB and project efforts of medium to high complexity.
• Serve as a project resource on application and infrastructure project efforts representing functional capabilities.
• Assist with gathering requirements, creating recommendations, and implementing solutions to meet the project requirements.
• Provide knowledge sharing, as recognized SME, in efforts such as writing complex knowledge articles, relationship development with other Information Technology (IT) staff, mentoring, and job shadowing.

MINIMUM QUALIFICATIONS

• Bachelor's degree in Computer Science, Information Systems, or equivalent.
• Five (5) or more years of experience in Information Technology, or in a related area.

PREFERRED QUALIFICATIONS

• Relevant industry related certifications.
• Information Technology experience within the manufacturing industry.
• Ability to effectively communicate.
• Ability to work in a team environment.
• Strong organizational skills with exceptional follow through and attention to detail.
• Strong time-management and prioritization skills, able to multi-task and prioritize competing requirements and meet deadlines.
• Ability to work in a fast-paced environment where requirements are constantly changing.
• Experience and proficiency with various web-based software applications including Microsoft Office Word, Excel, PowerPoint, SharePoint, etc.

TECHNOLOGIES

• Database Administration: Oracle Role: Experience in Oracle database, Oracle RAC, and Oracle RMAN; Experience within Oracle Data Guard, Oracle Multi-tenant database, Oracle Goldengate, Enterprise Manager and/or Exadata; Experience within operating systems (Linus (RHEL, SUSE, OEL), AIX, or Solaris; Oracle Certified Professional.
• SQL Role: Knowledge and experience within database build, database architecture, database backup and recovery; Knowledge with SSIS, SSRS, and SSAS; Experience in SQL 2016, 2014 and/or 2012; Experience in Widows 2012, 2008, and/or 2003; Microsoft Certified Solutions Associate (MCSA) and/or Microsoft Certified Solutions Expert (MCSE).
• Server: AIX: Experience with AIX on IBM Power Systems and AIX virtualization; Experience with deploying and patching AIX systems using HMC; IBM AIX Certification
• Server: Linux: RedHat Certification; Experience with deploying and patching Linux server systems using RedHat Satellite.
• Server: Windows: Experience with VMware and server virtualization technology; Microsoft Certification, VMware Certification.
• Data Network: Network A+ Certification, Cisco CCNA or CNNP Certification, ITIL Foundation Certification
• Voice Network: Cisco CCNA or CNNP Certification, ITIL Foundation Certification, Experience with Avaya CM, SME, and Contact Center.
• Storage : Experience with operating systems such as Linux RedHat, Oracle Enterprise Linux, and Windows Server 2008 and 2012; Experience with enterprise storage concepts (EMC VAX, VNX; Replication and DR design and monitoring); Experience with backup and recovery concepts (EMC Avamar and Data Domain); Experience with Microsoft Active Directory (NTFS, DFS, and file services); Experience with VMware and vSphere; Knowledge of Brocade DCFM and Fabric Management.
• Application Platforms : Oracle JDE CNC : Experience in JDE CNC Administration, JDE system administration, and JDE security administration; Experience with configuring and supporting JDE on any the following operations systems, databases and middleware technologies: IBM I, IBM AIX, MS Servers, Linux, DB2i, Oracle DB, Microsoft SQL, IBM WebSphere, and Oracle WebLogic. CNC Certification is desirable.
• Middleware : Experience with configurati