Senior IT Systems & Security Lead - Biotech

Immunomeinc; Bothell (WA); On-site; USD 102,777 - 131,784; Full time

Job summary

Immunomeinc in Bothell, Washington is seeking a Senior IT Systems and Support Technician. This onsite role focuses on advanced technical support, IT service management, and cybersecurity within a biotech environment.

The ideal candidate will possess extensive experience in ITIL-based environments and ServiceNow ITSM, ensuring the reliability and security of corporate IT systems. Responsibilities include mentoring junior technicians, supporting enterprise applications, and maintaining GxP-regulated systems.

The position offers a competitive pay range of $102,777 – $131,784 USD.

Qualifications

• 5+ years in IT support and systems administration.
• 2+ years in a Tier 3 or senior technical role.
• Experience in life science regulated industries preferred.

Responsibilities

• Provide Tier 3 support for technical issues.
• Mentor Tier 1 and Tier 2 support technicians.
• Administer Microsoft 365 and enterprise applications.

Skills

ServiceNow ITSM

Troubleshooting

Documentation

Communication

Tools

Microsoft 365

Azure

Windows Server

Job description

Immunomeinc in Bothell, Washington is seeking a Senior IT Systems and Support Technician. This onsite role focuses on advanced technical support, IT service management, and cybersecurity within a biotech environment.

The ideal candidate will possess extensive experience in ITIL-based environments and ServiceNow ITSM, ensuring the reliability and security of corporate IT systems. Responsibilities include mentoring junior technicians, supporting enterprise applications, and maintaining GxP-regulated systems.

The position offers a competitive pay range of $102,777 – $131,784 USD.