Senior IT Systems & Network Administrator (TS/SCI)

Navstar Inc.; Annapolis (MD); On-site; USD 125,000 - 240,000; Full time

Benefits offered by this job

Highly Competitive Health Care Premiums

Flexible Spending Accounts

Generous PTO and Paid Leave

Employer Paid STD/LTD

401K plan and Employer Match

Professional Development Assistance

Job summary

Navstar Inc. is hiring for an IT support role in Annapolis, Maryland, requiring an active TS/SCI clearance and at least 5 years in a customer service capacity. Candidates must be proficient in managing Windows OS and have experience with troubleshooting hardware and software issues. The annual salary range is $125,000 - $240,000, plus a potential hiring bonus of $10,000. Benefits include competitive health care, generous PTO, and a 401K plan with employer match.

Qualifications

• Must hold an active TS/SCI clearance with FSP within last 6 years.
• At least 5 years of hands-on IT customer service experience.
• Experience in IT/software programs with complex equipment.

Responsibilities

• Monitor infrastructure systems and resolve issues timely.
• Respond to IT Help Desk calls and ensure issues are resolved.
• Identify and troubleshoot hardware and software issues.

Skills

Active TS/SCI clearance

IT customer service experience

Experience with Windows Desktop and Server OS

Windows Domain Services

Security Technical Implementation Guide (STIG)

Local and Domain Users/Groups management

Hardware and software troubleshooting

Data Center design

Education

Bachelor’s degree in Computer Science

Tools

Windows OS

VMware

Job description

Navstar Inc. is hiring for an IT support role in Annapolis, Maryland, requiring an active TS/SCI clearance and at least 5 years in a customer service capacity. Candidates must be proficient in managing Windows OS and have experience with troubleshooting hardware and software issues. The annual salary range is $125,000 - $240,000, plus a potential hiring bonus of $10,000. Benefits include competitive health care, generous PTO, and a 401K plan with employer match.