Senior IT Systems Engineer – Mac, MDM & Automation

Penumbra, Inc.; Alameda (CA); On-site; USD 120,000 - 162,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

AD&D insurance

Disability insurance

401(k) match

Paid parental leave

Company holidays

Vacation time

Paid sick time

Job summary

Penumbra, Inc. in Alameda, CA, is seeking an IT Systems Engineer to deliver end-user system development and support. You will lead endpoint projects, standardize assets, and manage Mac/Windows environments using Jamf Pro, Intune, Entra ID, AD, and GPO.

Expect hands-on deployment, automation, and security policy enforcement across a global user base. The role requires extensive experience in enterprise IT, strong scripting skills (PowerShell, Python, Bash), and a focus on reliability, compliance,

Qualifications

• Bachelor’s degree in Computer Science, Engineering, or related field; 10+ years enterprise end-user support experience.
• Experience configuring Active Directory, Group Policy, DNS, DHCP, RDP, Print Management, Windows, macOS, Office 365, Adobe Creative Cloud, antivirus/anti-malware utilities.
• MDM tools expertise: Jamf Pro, Microsoft Intune, JumpCloud, Kandji; zero-touch deployment & compliance monitoring.
• Advanced scripting/automation: PowerShell or Python for cross-platform tasks.
• Strong troubleshooting across hardware, software, networking, and enterprise integrations.
• Certifications like Jamf/Intune/EntraID/Azure are a plus; excellent communication.
• Proficiency with MS Word, Excel, and PowerPoint.

Responsibilities

• Lead endpoint development/implementation activities.
• Create and maintain end-user systems standardization strategy and asset lifecycles.
• Hands-on with tools: Intune, SCCM, JAMF, Entra ID, AD, MS GPO.
• Design, deploy, and manage Mac end-user systems (hardware provisioning, software installs, OS configs).
• Implement and maintain MDM solutions for device enrollment and policy enforcement.
• Develop and enforce access policies using AD and Entra ID, including MFA and RBAC.
• Troubleshoot end-user issues across Windows and Mac; provide Tier 2/3 support.
• Automate software installation, configuration, and uninstallation tasks; document procedures.
• Develop operations procedures and tools to improve efficiency and reliability.
• Automate routine tasks with scripting and integrate with management tools.
• Manage Infrastructure Lab for client systems initiatives; mentor IT staff.
• Maintain customer relationships and align delivery with expectations.
• Assist in refining strategy and oversee client integration for acquisitions.
• Manage vendor relationships, contracts, and roadmaps for PCs, Macs, devices, and cloud services.
• Adhere to QMS and relevant security, privacy, and compliance standards.

Skills

End-user support

Troubleshooting

Automation scripting

Windows

macOS

Active Directory

Group Policy

PowerShell

Python

Bash

AppleScript

Education

Bachelor’s degree in Computer Science, Engineering, or related field

Tools

Jamf Pro

Microsoft Intune

Entra ID

JumpCloud

Kandji

SCCM

Job description

Penumbra, Inc. in Alameda, CA, is seeking an IT Systems Engineer to deliver end-user system development and support. You will lead endpoint projects, standardize assets, and manage Mac/Windows environments using Jamf Pro, Intune, Entra ID, AD, and GPO.

Expect hands-on deployment, automation, and security policy enforcement across a global user base. The role requires extensive experience in enterprise IT, strong scripting skills (PowerShell, Python, Bash), and a focus on reliability, compliance,