Senior IT Systems Engineer: Citrix & Security

KOCH; Minneapolis (MN); On-site; USD 90,000 - 105,000; Full time

Benefits offered by this job

Medical, Dental, Vision

HSA, FSA

401(k) with company match

Paid holidays

PTO

Life Insurance

Promotion from within

Bonus program

Job summary

Koch Companies is seeking a highly experienced IT professional to administer and support our enterprise infrastructure across multiple locations. The role focuses on Citrix, Exchange, security monitoring, and network administration, with strong emphasis on problem solving and cross-team collaboration.

You will manage backups, email services, and hardware integrity while contributing to process improvements and after-hours on-call rotation.

Qualifications

• Associate's degree in information technology or related field, or equivalent.
• 7–10+ years' experience with hardware systems and systems applications
• DNS, TCP/IP configuration and server best practices
• 2+ years Cyber Security standards experience
• Security Monitoring & Remediation knowledge
• 3-5+ years firewall knowledge
• 3+ years Citrix knowledge
• 5+ years Microsoft Exchange
• 3-5+ years switching and routing experience
• 3+ years cyber security training administration

Responsibilities

• Efficiently and timely complete projects and goals
• Help maintain knowledge base for Koch systems and supported services
• Help create documentation for all processes and equipment
• Assist software in identifying, isolating, and remediating issues with their critical business functions
• Create tickets in a timely manner with 3rd party vendors or the Koch Services IT team to resolve any pending issues and keep everyone informed of status
• Collaborate with Koch Services IT to resolve all issues in a timely manner
• Coordinate with clients and/or team members to resolve issues, reduce risk, and enhance user satisfaction
• Attend in-person meetings and collaborate with the Koch Services IT team
• Monitor the hardware integrity and keep accurate reports to determine life expectancy, monitoring when warranties and/or licenses expire
• Build, deploy, troubleshoot and maintain all infrastructure servers at various locations
• Backup - maintain, troubleshoot and administer firewalls all location.
• Assist in troubleshooting network issues at all locations
• Constantly work to improve current processes and procedures
• Responsible for administering, maintaining and troubleshooting the Citrix infrastructure
• Assist in network maintenance, upgrades & troubleshooting at various locations
• Participate as a SME for various enterprise software upgrades and installs when necessary
• Manage email services - On premises and cloud for email and filtering
• Manage email security services
• Manage end user security training requirements to include advising IT staff on campaign specifics
• Manage backups with backup software while ensuring best practice methodologies are being utilized

Skills

DNS & TCP/IP knowledge

Cyber security standards

Firewall knowledge

Citrix

Microsoft Exchange

Networking (Switching & Routing)

Cyber security training administration

Documentation & knowledge base

Education

Associate's degree in information technology

Bachelor's degree in information technology or related field

Tools

Citrix

Microsoft Exchange

Firewall hardware

Job description

Koch Companies is seeking a highly experienced IT professional to administer and support our enterprise infrastructure across multiple locations. The role focuses on Citrix, Exchange, security monitoring, and network administration, with strong emphasis on problem solving and cross-team collaboration.

You will manage backups, email services, and hardware integrity while contributing to process improvements and after-hours on-call rotation.