Senior IT Systems Analyst – On-Site, GMP/SOX

Artiva Biotherapeutics Inc.; San Diego (CA); On-site; USD 62,000 - 83,000; Full time

Job summary

Artiva Biotherapeutics Inc. in San Diego is seeking a Senior IT Systems Analyst - Contractor to support ongoing IT operations and deploy new platforms in a fast-paced biopharma environment.

This on-site role reports to the Head of IT and requires hands-on experience with lab instrumentation, data management, ERP systems, and GxP compliance. You will partner with finance, legal, and HR teams to maintain systems like Oracle NetSuite, Concur, DocuSign, and BambooHR while ensuring SOX controls and

Qualifications

• BS/BA in Information Technology or equivalent hands-on work experience.
• 3 to 7 years of IT experience in the biopharmaceutical, medical device, or healthcare industry highly preferred.

Responsibilities

• Work directly with IT management and business to support computing environments (e.g., SaaS, distributed systems, client-server), software, hardware, technologies, mobile apps, and tools.
• Support IT-related SOX 404 compliance, including gap assessments and mitigations; learn / assist with creating and executing IT policies and procedures for financial audit readiness; ERP change releases, upgrades, functional impact assessments; and producing audit evidence documentation.
• Support AI-related requests, understand use cases and value added to the organization, and provide training as needed to enhance productivity.
• Support GMP IT-related efforts for inspection readiness and data integrity, working closely with senior IT team members and engaging with quality and manufacturing partners; experience supporting an eQMS is a plus.
• Provide user support and analysis for Finance, Legal, and HR systems (Oracle NetSuite, Concur, DocuSign, BambooHR, Rippling, etc.).
• Assist senior IT and lab systems team members with technical support for laboratory benchtop systems, instrument control, and data acquisition.
• Build a working understanding of data integrity practices, vendor management, GxP-regulated environments, and quality, regulatory, clinical, and manufacturing systems, including 21 CFR Part 11 compliance and related business processes, across R&D and process development, with guidance from senior IT and Quality colleagues.
• Provide day-to-day helpdesk and deskside assistance, executive committee support, and meeting / AV conference-room technology training, and manage escalations with a strong white-glove customer service focus.
• Perform new hire onboarding / orientation, account administration and provisioning, offboarding, and Microsoft 365, OKTA, VPN, and 2FA systems administration; create IT user guides and process documentation.
• Maintain, patch, and secure Artiva's on-premises and cloud infrastructure, including networks, switches, routers, WiFi, VLANs, VMware / vSphere, and security monitoring, identifying and remediating vulnerabilities, configuring Group Policy and Active Directory, and setting firewall rules and network policies, with coaching from senior IT team members.
• Support and monitor systems and data backups, restore testing, and disaster recovery procedures, including GMP-regulated systems, to ensure safe, secure data restoration.
• Perform proactive systems management and process improvement; identify trends and patterns and develop automation to reduce the overall volume of support tasks.
• Manage hardware inventory and procurement, including ordering and maintaining an accurate count of IT assets to ensure that an appropriate level of warranty coverage is in place.
• Work both independently and as part of a team, with excellent communication and customer-service skills and a proactive rather than reactive approach.

Skills

GxP compliance

SOX compliance

ERP support

Cloud infrastructure

Data acquisition / data management

Lab instrumentation systems

Windows AD administration

Microsoft 365 / Okta / VPN / 2FA

IT helpdesk / deskside support

Communication skills

Education

BS/BA in Information Technology or related field

Tools

Oracle NetSuite

Concur

DocuSign

BambooHR

Rippling

VMware / vSphere

Active Directory

Group Policy

OKTA

Microsoft 365

VPN

Job description

Artiva Biotherapeutics Inc. in San Diego is seeking a Senior IT Systems Analyst - Contractor to support ongoing IT operations and deploy new platforms in a fast-paced biopharma environment.

This on-site role reports to the Head of IT and requires hands-on experience with lab instrumentation, data management, ERP systems, and GxP compliance. You will partner with finance, legal, and HR teams to maintain systems like Oracle NetSuite, Concur, DocuSign, and BambooHR while ensuring SOX controls and