Senior IT Support Specialist

Euronet group; Warsaw (IN); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Language courses via eTutor platform

Udemy e-learning platform access

Luxmed medical care package for you &/

Life insurance on preferential terms

Multisport card

Christmas gifts

Subsidised glasses

Kindergarten co-financing

Integration activities & volunteerism

Employee referral scheme

Job summary

Euronet in the United States is seeking an experienced IT Support Specialist to provide end-user support, manage devices, and maintain Windows endpoints.

You will administer Microsoft 365, Intune, Entra ID, and Active Directory; contribute to security, automation, and IT projects across the organization.

The role emphasizes collaboration, documentation, and ongoing learning in a human-centered culture.

Qualifications

• Higher education in Information Technology, Computer Science, or a related field, or equivalent professional experience.
• Minimum 3 years of experience in IT support, endpoint management, or IT administration.
• Strong hands-on experience with Microsoft 365, Microsoft Intune, Microsoft Entra ID (Azure AD), Active Directory, and Windows 11.
• Knowledge of PowerShell scripting, task automation, endpoint security, and core infrastructure technologies (Windows Server, DNS, DHCP, TCP/IP, VPN).
• Strong analytical, problem-solving, communication, and organizational skills, with experience using ticketing systems and a good command of English.

Responsibilities

• Provide technical support to end users, troubleshoot hardware, software, network, and Microsoft 365 issues, and manage incidents and service requests.
• Support onboarding, offboarding, IT asset management, and maintenance of corporate devices and inventories.
• Administer Microsoft Intune, Entra ID (Azure AD), Active Directory, and manage Windows 11 endpoints, software deployment, and patching.
• Implement and monitor endpoint security, compliance policies, mobile device management (MDM/MAM), and access governance activities.
• Contribute to IT security initiatives, vulnerability remediation, audits, compliance requirements, and incident response processes.
• Drive automation, process improvement, AI-enabled productivity initiatives, and maintain technical documentation.
• Collaborate with internal teams and external vendors on IT projects, office technology deployments, relocations, and infrastructure improvements.

Skills

Analytical thinking

Problem solving

Communication

Organizational skills

English proficiency

Ticketing systems experience

Education

Bachelor's degree in Information Technology / Computer Science or related field

Tools

Microsoft 365

Microsoft Intune

Entra ID/Azure AD

Active Directory

Windows 11

Job description

At Euronet, we don’t just build payment solutions-we shape the future of how the world moves money as a global leader in payments processing and cross-border transactions. From mobile wallets and card issuing real-time payment platforms, our products drive digital transformation in 160+ countries.

Your life @Euronet As a #Euronetter, you will be part of a truly human-centered culture built on trust, respect and cooperation. Your contributions will be recognized, and your growth supported through meaningful career development opportunities.

Perks & Benefits That Matter

• Language courses on the eTutor platform for the employee and next of kin
• Udemy e-learning platform – the scope of the learning path to be agreed with the manager
• Medical care package at Luxmed for the employee and family with the ‘Freedom of Treatment’ service
• Life insurance on preferential terms at TU Warta
• Multisport card
• Christmas gifts
• Subsidised glasses up to PLN 1000
• Co-financing of kindergartens
• Integration activities - ping pong in the office, board games, volunteer projects
• Employee referral scheme

How You 'll Make an Impact

• Provide technical support to end users, troubleshoot hardware, software, network, and Microsoft 365 issues, and manage incidents and service requests.
• Support onboarding, offboarding, IT asset management, and maintenance of corporate devices and inventories.
• Administer Microsoft Intune, Entra ID (Azure AD), Active Directory, and manage Windows 11 endpoints, software deployment, and patching.
• Implement and monitor endpoint security, compliance policies, mobile device management (MDM/MAM), and access governance activities.
• Contribute to IT security initiatives, vulnerability remediation, audits, compliance requirements, and incident response processes.
• Drive automation, process improvement, AI-enabled productivity initiatives, and maintain technical documentation.
• Collaborate with internal teams and external vendors on IT projects, office technology deployments, relocations, and infrastructure improvements.

What Makes You a Great Fit

• Higher education in Information Technology, Computer Science, or a related field, or equivalent professional experience.
• Minimum 3 years of experience in IT support, endpoint management, or IT administration.
• Strong hands‑on experience with Microsoft 365, Microsoft Intune, Microsoft Entra ID (Azure AD), Active Directory, and Windows 11.
• Knowledge of PowerShell scripting, task automation, endpoint security, and core infrastructure technologies (Windows Server, DNS, DHCP, TCP/IP, VPN).
• Strong analytical, problem‑solving, communication, and organizational skills, with experience using ticketing systems and a good command of English.

What Will Help You Thrive

• Microsoft Power Platform (Power Automate, Power Apps).
• Azure Fundamentals knowledge.
• Familiarity with ITIL framework.
• Experience supporting compliance and audit activities.
• Experience managing enterprise endpoint environments in international organizations.
• Team spirit.
• Very good knowledge of English (oral and writing skills).

At Euronet, we are an Equal Opportunity Employer, and all qualified applicants will receive consideration of employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, genetic information, protected veteran status, or any other characteristic protected by law.