Senior IT Support Lead Tier 2 – Navy Keyport TS Clearance

Imagine One Technology & Management; Keyport (WA); On-site; USD 61,000 - 120,000; Full time

Benefits offered by this job

401K savings plan

Tuition reimbursement

Employee training and development

Profit sharing

Advancement opportunities

Job summary

Imagine One Technology & Management seeks a Lead Computer Support Specialist to support the U.S. Navy in Keyport, WA. The role requires a Top Secret clearance and four+ years of Tier 2 IT support experience. Responsibilities include planning, training, and serving as a liaison to management.

The position offers competitive compensation with a full benefits package including 401K, tuition reimbursement, training opportunities, and potential for advancement.

Qualifications

• Minimum four years of Tier 2 IT support management and resolution.
• Requires thorough knowledge of configuring, deploying, and troubleshooting Microsoft desktop OS and productivity tools.
• Current ITIL and Office 365 certifications are required.

Responsibilities

• Act as intermediary between the team and upper management, articulating assignments and planning subordinate work.
• Train staff or arrange training; provide input on performance management and personnel administration.
• Support and resolve IT issues, ensuring secure, reliable operations for the Navy client in Keyport.

Skills

Tier 2 support

AD management

Network troubleshooting

Security clearance

Education

ITIL certification

Office 365 certification

Tools

Active Directory

Microsoft OS

Job description

Imagine One Technology & Management seeks a Lead Computer Support Specialist to support the U.S. Navy in Keyport, WA. The role requires a Top Secret clearance and four+ years of Tier 2 IT support experience. Responsibilities include planning, training, and serving as a liaison to management.

The position offers competitive compensation with a full benefits package including 401K, tuition reimbursement, training opportunities, and potential for advancement.