Senior IT & Security Lead — One‑Person IT (Startup)

Nadia Care; Philadelphia (Philadelphia County); Remote; USD 110,000 - 120,000; Full time

Benefits offered by this job

Annual holidays

Unlimited PTO

Comprehensive benefits

Job summary

Nadia Care is seeking an experienced IT Manager to own day-to-day IT operations, IAM, and device management for our distributed team across the United States. This hands-on role reports to the CISO and will serve as the primary IT and security contact, with opportunities to lead a team as we grow.

You'll implement security best practices, manage Intune, Defender, O365, and Google Workspace, and balance reactive support with proactive process improvement in a remote-first, fast-paced startup

Qualifications

• 7+ years of IT support/operations experience, including senior or sole IT resource.
• Startup experience; able to own infrastructure, security, device mgmt, IAM end-to-end.
• Strong security fundamentals: encryption, patching, MFA, least-privilege, HIPAA awareness.

Responsibilities

• IT Support & Operations: primary contact for Tier 1-3 issues, Windows/macOS support.
• IAM & onboarding/offboarding: manage access, device setup, and deprovisioning.
• Device & Security: manage Intune, Defender, patching, encryption, and policy enforcement.
• Security partnership: work with CISO on access requests and remediation items.
• Documentation: maintain clear records and SOPs; balance reactive and proactive work.

Skills

IT leadership

One-person IT

Security fundamentals

Microsoft Defender

Microsoft Intune

Google Workspace admin

IAM / access management

SLA & ticketing

Windows/macOS support

Remote work security

Education

Bachelor’s degree in IT/CS/CIS

Tools

Microsoft Intune

Microsoft Defender

Microsoft 365 / O365

Google Workspace

Slack

Atera

Job description

Nadia Care is seeking an experienced IT Manager to own day-to-day IT operations, IAM, and device management for our distributed team across the United States. This hands-on role reports to the CISO and will serve as the primary IT and security contact, with opportunities to lead a team as we grow.

You'll implement security best practices, manage Intune, Defender, O365, and Google Workspace, and balance reactive support with proactive process improvement in a remote-first, fast-paced startup