Senior IT Quality Analyst - UAT & QA Lead

Citi Group; Irving (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

Citigroup IT Quality Sr Analyst role seeks a seasoned professional to advance testing standards and drive quality across IT projects. You will lead UAT, monitor processes, and mentor junior staff, ensuring SDLC compliance and strong risk controls.

The role emphasizes in-depth analysis, cross-team collaboration, and the ability to balance requirements with regulatory and stakeholder expectations in a fast-paced technology environment.

Qualifications

• Strong analytical skills to filter, prioritize and validate complex material.
• Excellent communication and diplomacy skills for cross-team collaboration.
• Mentor and coach junior team members in IT Quality practices.
• Experience with test automation and test script creation/modification.
• Hands-on experience with testing automation tools and reporting.

Responsibilities

• Lead UAT initiatives and product rollouts; propose improvements.
• Conduct complex process monitoring, product evaluation, and audits.
• Ensure SDLC standards are documented and followed; improve docs.
• Monitor conformance to standards; identify risks and implement solutions.
• Document findings and perform root-cause analyses; propose changes.
• Mentor junior team members and share knowledge.

Skills

Analytical skills

Communication skills

Mentoring

Project management

Test execution

Education

Bachelor's degree or equivalent experience

Tools

Test automation tools

SQL queries

Reporting tools

Job description

Citigroup IT Quality Sr Analyst role seeks a seasoned professional to advance testing standards and drive quality across IT projects. You will lead UAT, monitor processes, and mentor junior staff, ensuring SDLC compliance and strong risk controls.

The role emphasizes in-depth analysis, cross-team collaboration, and the ability to balance requirements with regulatory and stakeholder expectations in a fast-paced technology environment.