Senior IT Project Manager - Port of San Francisco (5504)

City and County of San Francisco; San Francisco (CA); On-site; USD 130,000 - 180,000; Full time

Job summary

Port of San Francisco is seeking a Senior IT Project Manager to lead the Port Modernization Project, overseeing enterprise applications, network and infrastructure modernization, and integrations with PermitSF and People & Pay systems. The role requires coordinating with external partners and managing a portfolio of software modernization initiatives.

The ideal candidate will have strong experience in IT project management, agile practices, and collaborating with stakeholders across maritime and

Qualifications

• Bachelor's degree in Computer Science, Information Technology or other related field required.
• Four (4) years of experience implementing and managing integrated information systems projects OR eight (8) years of experience implementing and managing such projects.
• Experience managing IT and/or construction projects in large organizations.
• Experience collaborating with external consultants and contractors on technology projects.
• Experience managing technology modernization projects and a portfolio of projects.

Responsibilities

• Develop project roadmaps, timelines, and implementation strategies for the Port Modernization Project.
• Establish and manage project schedules, milestones, deliverables, and priorities.
• Collaborate with technical leads and stakeholders to define product direction and requirements.
• Organize advisory groups and stakeholder committees for planning and decisions.
• Guide user research and requirements gathering with user researchers and external consultants.
• Identify user needs in collaboration with Port stakeholders to align technology with business needs.
• Evaluate and improve business workflows to enhance operational efficiency.
• Prepare and present project status reports and recommendations to leadership.

Skills

IT project management

Portfolio management

Stakeholder collaboration

Agile/scrum

Vendor/consultant coordination

Software modernization

Product management

Education

Bachelor's degree in Computer Science or related field

Job description

Senior IT Project Manager - Port of San Francisco (5504)

• Full-time
• Job Code and Title: 5504-Project Manager II
• Fill Type: Permanent Exempt

Appointment Type:This is a Permanent Exempt (PEX), Full-Time position with an anticipated duration of up to three (3) years. This position is excluded by the Charter from the competitive civil service examination process and incumbents are considered “at will” and shall serve at the discretion of the Appointing Officer.

Specific information regarding this recruitment process is listed below:

The Port’s jurisdiction covers approximately 7.5 miles of waterfront land from Pier 98, near Hunter’s Point in the southern part of San Francisco, to Fisherman’s Wharf in the northern part of the City.
The Port’s diverse business portfolio includes over 550 ground, commercial, retail, office, industrial and maritime industrial leases including cargo shipping, layberthing, excursion boats, ferry boats, fishing and fish processing/distribution, tourism, filming, harbor services, and cruise operations. With some of the most flexible cargo handling facilities on the West Coast, as well as naturally deep water, the Port can handle various types of cargo such as, dry-bulk, neo-bulk, roll-on/roll-off, and project cargoes.

The Port of San Francisco has many internationally recognized landmarks such as Fisherman’s Wharf, Pier 39, the Exploratorium, the Ferry Building and Oracle Park, home of the San Francisco Giants baseball team. With its unique and historic properties, the Port is home to a variety of tenants and uses. The Port Commission over the last five decades has led a remarkable transformation of the Port; maintaining its industrial maritime heritage while developing new uses, including commercial and public activities, that have helped San Francisco remain one of the most visited and popular cities on the globe.

The Port Technology Team manages the Port’s enterprise applications, its network and technology infrastructure and provides support to the Port’s staff. The Port is embarking on a foundational modernization program, led by the technology team, that will transform the systems the Port uses to execute its businesses and operations and improve efficiency and visibility for staff and leadership.

The Senior IT Project Manager will lead project and product management activities for the Port Modernization Project, a comprehensive initiative consisting of multiple interrelated technology projects designed to modernize the Port's business systems and operations. Key initiatives include the development and implementation of an enterprise-scale Salesforce-based system, configuration and implementation of Kahua, a construction project management platform, modernization of harbor management systems, integration with the City's PermitSF and People & Pay systems, and development of a comprehensive payments infrastructure. The position will also support additional technology modernization initiatives as the program evolves.

The essential duties of this position include, but are not limited to, the following:

• Develop project roadmaps, timelines, and implementation strategies to support the Port Modernization Project.
• Establish and manage project schedules, milestones, deliverables, and priorities to ensure timely execution.
• Collaborate with technical leads and key stakeholders to establish product direction, evaluate feature tradeoffs, and prioritize project requirements.
• Organize and coordinate advisory groups and stakeholder committees to facilitate project planning, decision-making, and implementation.
• Partner with user researchers and external consultants to plan and guide user research, discovery, and requirements-gathering activities.
• Identify and assess user needs in collaboration with technical teams and Port stakeholders to ensure technology solutions align with business and operational requirements.
• Evaluate and improve business workflows and processes in collaboration with user researchers and Port staff to enhance operational efficiency.
• Prepare and present project status reports, progress updates, and recommendations to internal and external stakeholders, including Port leadership.
• Identify and engage change champions across Port business units to support organizational readiness, user adoption, and feedback on new technology solutions.
• Manage and prioritize project and product backlogs to align development activities with business needs and project objectives.
• Lead and facilitate Agile ceremonies, including sprint planning, backlog refinement, sprint demonstrations, and retrospectives.
• Build consensus among stakeholders to resolve competing priorities, address project challenges, and support informed decision-making.
• Serve as the Port's product owner for technology solutions implemented by external partners, providing direction and ensuring deliverables meet business requirements.

Candidates must meet one of the following:

• A bachelor's degree in Computer Science, Information Technology or other related field; AND four (4) years of experience implementing and managing integrated information systems projects; OR
• Eight (8) years of experience implementing and managing integrated information systems projects.

Desirable Qualifications(Ideal Candidate)

The stated desirable qualifications may be considered at the end of the selection process when candidates are referred for hiring.

Ideal CandidateWill Have:

• Extensive experience managing information technology and/or construction projects.
• Experience working in business areas such as maritime, real estate, construction, engineering, planning, or environmental management.
• Experience collaborating with external consultants and contractors to execute technology projects.
• Experience managing internally executed technology modernization projects.
• Experience managing a portfolio of projects.
• Experience facilitating user research initiatives.
• Demonstrated experience working effectively in large and medium-sized organizations.
• Experience performing product management responsibilities on software development or implementation projects.
• A strong commitment to advancing the Port's values of equity, inclusion, transparency, and environmental stewardship.
• Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process.
• One-year full-time employment is considered equivalent to 2000 hours (2000 hours of qualifying work experience is based on a 40-hour work week). Any overtime hours that you work above forty (40) hours per week are not included in the calculation to determine full-time employment.
• Applicants must meet minimum qualification requirements by the final filing date unless otherwise noted.
• Please be aware that any misrepresentation of this information may disqualify you from this recruitment or future job opportunities.

Selection Procedures

Applications will be screened for relevant qualifying experience. Additional mechanisms may be implemented in order to determine candidate’s qualifications. Only those applicants who most closely meet the requirements for this position will be invited to participate in the selection process.

Note:Applicants meeting the minimum qualifications are not guaranteed advancement to the interview.

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

Additional Information Regarding Employment with the City and County of San Francisco:

All your information will be kept confidential according to EEO guidelines.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.