Senior IT Project Manager

MMD Services; United States; Remote; USD 100,000 - 140,000; Full time

Job summary

A leading company in IT solutions is seeking a Senior IT Project Manager to oversee large-scale, customer-focused projects. This role involves managing multi-phase deployments, collaborating with third-party vendors, and ensuring successful product rollouts. Candidates should have a strong background in IT project management and experience with modern infrastructure technologies.

Qualifications

• 8+ years of IT Project Management experience in customer-facing environments.
• Strong knowledge of Wi-Fi connectivity and network protocols.
• Ability to manage multiple projects simultaneously.

Responsibilities

• Evaluate and propose solutions for infrastructure and application projects.
• Manage software installations for collecting data from connected devices.
• Collaborate with stakeholders and ensure project timeline adherence.

Skills

Project Management

Data Integration

Cross-Functional Team Management

Customer-Facing Skills

Technical Project Management

Education

Certifications in Project Management

Tools

Microsoft SharePoint

Power BI

JIRA

Confluence

Job description

We are seeking a Senior IT Project Manager to lead enterprise multi-million dollar initiatives focused on customer-facing, network-connected digital products. The PM will spearhead project roll out plans, manage stakeholder expectations, third party vendor integration project plans, sequencing of product deployment projects, helping improve cross-selling opportunities and data intelligence for end clients.

This Sr. IT Project Manager is a highly visible customer facing resource with a solution focused mentality. Strong project documentation and data reporting experience is a must!

This role is instrumental in driving initiatives forward, keeping project priorities aligned, and managing multi-phase deployments reporting directly into an Infrastructure Director with Digital Product focus.

Key Responsibilities:

• Evaluate current and incoming infrastructure and application related projects within digital product sector, propose solutions for more streamlined process, evaluating risk, tracking and managing priorities.
• Manage projects related to installation of software enabled systems used for collecting data across thousands of connected end points.
• Manage infrastructure and application projects for Wi-Fi enabled blue tooth connected devices.
• Maintain focus on high-priority tasks, ensuring lower priority items remain in the backlog until ready.
• Heavy focus on customer-facing technical projects and ensuring correct sequencing and successful execution.
• Manage front-end planning, including integration of customer-facing technologies.
• Collaborate closely with infrastructure leadership, 3rd party vendors, customers, and integration partners.
• Serve as the primary point of contact for product deployment timelines and dependencies.
• Ensure that all customer product rollouts follow the correct implementation sequence and gating processes.

Required Qualifications:

• 8+ years of IT Project Management experience, preferably in a customer-facing product environment.
• Strong experience with modern infrastructure projects i.e.. WiFi connectivity, network protocols (LORA, Bluetooth), and data integration.
• Proven ability to manage cross-functional teams and vendors, both remotely and locally.
• Strong experience managing several projects at once, effectively tracking progress and reporting progress to senior leadership and stakeholders (including graphs, charts, and visuals via Power BI).
• Experience with Microsoft SharePoint, Power BI, JIRA or Confluence.
• Experience with deployment management, particularly in healthcare, hospitality, food service, or industrial sectors.
• Must have the ability to travel to Naperville, IL on as needed basis for leadership and project kick off meetings.
• Familiarity with secure network integration projects highly valued
• Experience retrofitting IoT systems HIGHLY valued but not required.
• Certifications highly valued

MMD Services Inc. is an equal opportunity employer. All applicants are considered for all positions without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical/mental disability, medical condition, military/veteran status, genetic information, marital status, ethnicity, alienage, or any other protected classification, in accordance with applicable federal, state, and local laws.