Senior IT Program Manager - Change & Delivery Leader

SHI International Corp.; New Jersey; On-site; USD 130,000 - 180,000; Full time

Benefits offered by this job

Health, vision, dental benefits

401K and flexible spending

Job summary

SHI International Corp. is seeking an experienced Sr. IT Program Manager to design, implement, and manage IT programs that align with organizational goals.

You will lead initiatives for project delivery, optimize processes, and serve as the escalation point while mentoring team members and aligning with cybersecurity and digital transformation efforts. The role emphasizes driving best practices, stakeholder communication, and collaboration across departments, with travel to SHI events and

Qualifications

• Completed Bachelor's Degree or relevant work experience required
• 7+ years of experience in Information Technology
• 7+ years of experience in a project or program manager role
• Ability to travel to SHI, Partner, and Customer Events
• Ability to travel 10%

Responsibilities

• Design, implement, and manage IT programs to support organizational goals across departments.
• Promote the adoption of best practices and act as a change agent within the organization.
• Lead initiatives related to IT project delivery, resource management, and process optimization.
• Serve as the primary contact for project escalation, resolving complex project delivery issues.
• Develop communication strategies to align stakeholders with program objectives and practices.
• Measure and analyze program processes to identify and implement improvement solutions.
• Mentor program team members, fostering continuous improvement and professional development.
• Ensure integration with strategic initiatives like digital transformation and cybersecurity.
• Implement and maintain a program improvement plan with performance metrics.
• Collaborate with peer teams to incorporate best practices into Managed Services programs.

Skills

Program management

Change management

Leadership

Communication

Collaboration

Education

Bachelor's degree

Tools

Agile

Waterfall/Scrum

Job description

SHI International Corp. is seeking an experienced Sr. IT Program Manager to design, implement, and manage IT programs that align with organizational goals.

You will lead initiatives for project delivery, optimize processes, and serve as the escalation point while mentoring team members and aligning with cybersecurity and digital transformation efforts. The role emphasizes driving best practices, stakeholder communication, and collaboration across departments, with travel to SHI events and