Senior IT Program Manager — AI & Enterprise Solutions

Expedia Group; Seattle (WA); On-site; USD 185,000 - 258,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Employee Assistance Program

Wellness reimbursement

Travel discounts

IATAN membership

Job summary

Expedia Group seeks a Senior Program Manager in IT to lead enterprise-scale programs, including AI deployments and workplace productivity initiatives. You will drive governance, manage budgets, align stakeholders, and deliver measurable outcomes while coordinating across engineering, operations, and business teams.

You will partner with vendors, manage risks, and communicate status to executives, shaping a culture of collaboration and continuous improvement.

Qualifications

• Bachelor’s degree in a technical, business, or related field, or equivalent practical experience in program or project management.
• Significant experience leading end-to-end program or project delivery in a technical or product development environment, including ownership of timelines, scope, and risk management across multiple teams or services.
• Demonstrated ability to manage complex stakeholder landscapes, with clear communication of plans, status, and risks to both technical and non-technical audiences.
• Proven track record using data, metrics, and tooling to monitor program health, drive accountability, and inform prioritization and trade-off decisions.

Responsibilities

• Lead end-to-end delivery of multiple complex, high-visibility, and transformational programs — including enterprise-wide AI deployments, workplace productivity solutions, and operational unification initiatives.
• Build and maintain program governance structures, including business cases, stakeholder alignment, budgets, risk registers, and executive communications.
• Quickly develop deep knowledge of new domains and build trusted relationships with stakeholders across all levels of the organization.
• Partner with and oversee vendors in support of program delivery, ensuring alignment with business objectives and contractual performance standards.
• Proactively identify, assess, and mitigate risks and issues — anticipating challenges before they create program impacts.
• Integrate timelines, milestones, and cross-program dependencies, making real-time adjustments to keep delivery on track.
• Apply systems thinking to connect people, process, and technology, and implement holistic solutions to complex organizational challenges.
• Communicate program status, risks, and outcomes clearly and confidently to senior and executive audiences, adapting messaging to diverse stakeholder groups.
• Define measures of success, evaluate progress, and lead continuous improvement efforts across program execution.
• Guide functional peers on frameworks and methodologies, and foster a culture of cross-functional collaboration and knowledge sharing.

Skills

Stakeholder management

Risk management

Governance

Education

Bachelor’s degree in technical, business, or related field

Tools

ServiceNow

Job description

Expedia Group seeks a Senior Program Manager in IT to lead enterprise-scale programs, including AI deployments and workplace productivity initiatives. You will drive governance, manage budgets, align stakeholders, and deliver measurable outcomes while coordinating across engineering, operations, and business teams.

You will partner with vendors, manage risks, and communicate status to executives, shaping a culture of collaboration and continuous improvement.