Senior IT Program Manager

Trident Care; United States; On-site; USD 120,000 - 160,000; Full time

Job summary

TridentCare is seeking a Senior IT Program Manager to research, plan, develop, and implement enterprise IT programs across the organization and business units. You will drive a streamlined demand intake process, prioritize needs, and deliver high-quality programs on time while staying within budget.

The role requires frequent interaction with senior IT and business leadership, strong financial management, organizational change management, and sponsorship alignment to accelerate delivery and

Qualifications

• Bachelor’s degree in Computer science, Business, or related field
• 10 years of experience leading/managing IT programs/projects
• 5 years in Lifesciences Industry
• Full range of PM skills and ability to communicate with stakeholders: Stakeholder Management, Budget Management, Risk Management
• Proficient in Microsoft Project, MS Office applications including Word, Excel, PowerPoint, and Outlook
• Proficient in project management methodologies (Agile, Scrum, Waterfall)
• Familiar with IT and PM tools – JIRA, Confluence, SNOW SPM, etc.
• Strong communication, facilitation, and presentation skills across technical and senior operational management audiences
• Strong analytical and decision-making skills
• Excellent knowledge of project cost management including preparing cost estimates, ETC, EAC and budget control
• Understands IT software development lifecycle

Responsibilities

• Runs programs from inception to launch
• Define and execute program business plans aligning with strategic priorities
• Establish planning to align business needs with annual budget
• Develop and manage relationships with senior leaders
• Become trusted technology advisor and solution broker
• Ensure program execution within budget and on time
• Align objectives with portfolio strategy and cross-program dependencies
• Maintain transparent communication with stakeholders and executives
• Provide program updates to leadership
• Coordinate with Procurement on RFPs and budget
• Manage vendor relationships
• Partner with IT teams to align business needs with technology roadmaps
• Plan for risk and mitigation
• Maintain program budget and allocate resources
• Assist IT Demand management in articulating business value
• Partner with IT Executive leadership to define vision
• Other duties as assigned

Skills

Stakeholder Management

Budget Management

Risk Management

Microsoft Project

MS Office

PM Methodologies

JIRA

Confluence

SNOW SPM

Communication

Analytical Thinking

Decision Making

IT SDLC

Education

Bachelor’s degree in Computer science, Business, or related field

Tools

JIRA

Confluence

SNOW SPM

Job description

ROLE:

Senior IT Program Manager is responsible for researching, planning, developing, and implementing TridentCare’s programs. This position will manage a streamlined demand intake process for new and ongoing projects. The incumbent is responsible for prioritizing needs and working closely with IT Solution Partners & Business stakeholders. Senior IT Program Manager will create business cases for budget approvals and deliver high-quality programs on time while remaining within the allocated budget.

Role requires frequent interaction with senior level leadership both in the IT organization as well as with business stakeholders. Financial management, organizational change management, speed of delivery and sponsorship alignment are the pillars of success for this role.

TASKS AND RESPONSIBILITIES:

• Runs projects and/or programs from inception to launch.
• Works with stakeholders to define and execute program business plans, focusing on delivering programs that support strategic vision and business priorities.
• Establishes a planning process to align business needs with annual budget.
• Develop and manage relationships with senior business leaders in the assigned vertical.
• Become a trusted technology advisor and solution broker for business partners within the assigned vertical.
• Ensures the execution of the program is carried out timely and within budget.
• Aligns program objectives and initiatives with the portfolio strategy accounting for any cross-program dependencies.
• Establishes consistent communication with stakeholders to understand expectations and business strategy as well as to communicate status of program and related projects.
• Provides project and/or program level updates and summaries to executive leadership.
• Coordinates with Procurement to develop Requests for Proposals (RFP) for external services and align budget accordingly.
• May manage vendor relationship(s)
• Partners with Application Development, Infrastructure, Security and/or Data team to align business need with technology road map, customer expectations and to develop execution plans.
• Plans for program risk and develops strategies for dealing with potential risks & creating mitigation plans.
• Maintains program budget and ensures resources are appropriately allocated.
• Assist IT Demand management in identifying the need for project requests and assisting business in articulating business value.
• Partner with IT Executive leadership to define vision with business units.
• Other duties as assigned.

REQUIRED SKILLS:

Minimum Qualifications:

REQUIRED SKILLS:

Minimum Qualifications:

• EDUCATION:Bachelor’s degree in Computer science, Business, or related field

• 10years of experience leading/managing IT programs/projects

• 5 yearsin Lifesciences Industry

• Full range of PM skills and ability to communicate on following aspects:

• Stakeholder Management

• Budget Management

• Risk Management

• Proficient in Microsoft Project, MS Office applicationsincluding:Word, Excel, PowerPoint, and Outlook

• Proficient invarious typesof project management methodologies (Agile, Scrum,Waterfalletc.)

• Familiar with various IT and PM tools – JIRA, Confluence,SNOW SPM,etc.

• Strong communication, facilitation, and presentation skills across technical and senior operational management audiences

• Strong analytical and decision-making skills

• Excellent knowledge of project cost management including preparing cost estimates todetermineproject budgets, projecting Estimates to Complete (ETC), Estimates at Completion (EAC) and managing to total project budget

• Understands all aspects of IT software development lifecycle

Additional Qualifications:

• PMP Certification (or equivalent)