Senior IT PM - Business Transformation & Technology

NTT DATA, Inc.; Pittsburgh (Allegheny County); Remote; USD 76,000 - 90,000; Full time

Job summary

NTT DATA is seeking an experienced senior project leader to drive complex, cross‑functional technology initiatives within the CDSD division of CRG. You will own scope, schedule, budget, resources, risks, and governance to deliver transformation programs.

You will manage multiple workstreams, coordinate with technical and business stakeholders, and ensure adoption, business readiness, and benefits realization across large-scale programs.

Qualifications

• 10 years of overall IT experience with significant experience managing complex technology projects.
• 7 years of ownership of large, cross‑functional IT initiatives from initiation through deployment and closure.
• 5 years of experience managing multiple workstreams, vendors, dependencies, and distributed teams.
• Strong ability to develop and manage integrated project plans covering scope, schedule, resources, budget, quality, dependencies, and readiness.
• Extensive project financial management experience including budgeting, forecasting, actuals, variances, and reporting.
• Hands‑on experience managing vendors, contracts, SOWs, and third‑party deliverables.
• Strong experience with risk, issue, dependency, decision, and recovery management.
• Proven ability to identify troubled projects and develop recovery plans.
• Experience managing dependencies across integrations, data, cloud/SaaS, testing, deployment, and release readiness.
• Strong governance and documentation experience.
• Excellent communication, facilitation, negotiation, and stakeholder management skills.

Responsibilities

• Lead 1-2 complex technology projects simultaneously with end‑to‑end ownership from initiation to closure.
• Develop, maintain, and execute integrated project plans covering scope, milestones, schedule, resources, and budget.
• Translate objectives into clear workstreams, deliverables, milestones, and ownership.
• Coordinate cross‑functional teams and dependencies to ensure delivery.
• Partner with business leaders to align technology delivery with transformation goals and business readiness.
• Provide executive‑level status reporting and drive decision making to keep projects on track.
• Manage vendor relationships, contracts, and financials throughout the lifecycle.
• Ensure governance, compliance, and controls are embedded in delivery and reporting.

Skills

Cross-functional leadership

Portfolio management

Vendor management

Budget management

Stakeholder engagement

Risk management

Executive communication

Project governance

Agile/Hybrid delivery

Job description

Position Summary

We are seeking an experienced professional to lead complex, cross‑functional technology initiatives within the CDSD division of CRG, including programs supporting business transformation, technology modernization, application/integration delivery, and operational change. The role requires strong ownership of scope, schedule, budget, resources, dependencies, quality, risks, governance, business readiness, and overall delivery outcomes.

Key Responsibilities

• End-to-End Project Delivery
  • Lead 1-2 complex technology projects simultaneously, depending on project size, scope, and complexity.
  • Develop, maintain, and execute integrated project plans covering scope, milestones, schedule, resources, dependencies, budget, quality, testing, deployment, and business readiness.
  • Translate project objectives and business requirements into clear workstreams, deliverables, milestones, ownership, and measurable outcomes.
  • Drive projects from initiation and planning through execution, deployment, transition, and closure.
  • Coordinate multiple workstreams and ensure cross‑functional dependencies are identified, tracked, and resolved.
  • Partner with other Project Managers, workstream leads, technical leads, and business leaders on larger transformation initiatives.
• Business Transformation & Value Realization
  • Connect technology delivery to broader business transformation objectives and desired business outcomes.
  • Partner with business stakeholders to understand operational priorities, pain points, process impacts, and transformation goals.
  • Translate desired business outcomes into actionable plans covering process change, organizational readiness, adoption, deployment, and benefits realization.
  • Ensure business readiness activities are integrated into the overall project plan rather than managed separately from technology delivery.
  • Identify barriers to adoption and work with business stakeholders to develop appropriate mitigation and change strategies.
  • Track whether delivered capabilities are positioned to achieve the intended business value and transformation outcomes.
• Cross‑Functional Leadership & Stakeholder Management
  • Coordinate business, IT, vendors, technical teams, and geographically distributed stakeholders.
  • Establish clear roles, responsibilities, ownership, and decision‑making structures across project teams.
  • Facilitate effective collaboration between technical and non‑technical stakeholders.
  • Drive decisions, actions, dependencies, and issue resolution to closure.
  • Build strong working relationships with senior business and technology stakeholders.
  • Manage competing priorities and facilitate trade‑off decisions when required.
• Risk, Issue & Recovery Management
  • Proactively identify and manage risks, issues, assumptions, dependencies, constraints, and decisions.
  • Assess project health across schedule, budget, scope, resources, quality, testing, adoption, and business readiness.
  • Identify early indicators of delivery risk and elevate appropriately.
  • Lead recovery planning when schedule, budget, scope, quality, adoption, or readiness is at risk.
  • Develop realistic corrective action and recovery plans with clear owners, timelines, and measurable outcomes.
  • Present options, impacts, trade‑offs, and recommendations to senior stakeholders to facilitate timely decisions.
• Vendor, Contract & Financial Management
  • Manage third‑party vendors and technology partners throughout the project lifecycle.
  • Track vendor deliverables, milestones, dependencies, performance, and contractual commitments.
  • Manage and monitor SOWs, contracts, resource commitments, and vendor obligations.
  • Own project financial management, including budgets, forecasts, actuals, accruals, variances, and financial reporting.
  • Identify budget or forecast risks early and implement corrective actions.
  • Ensure vendor delivery remains aligned with business requirements, project milestones, quality expectations, and financial commitments.
• Governance, Compliance & Controls
  • Establish and maintain strong project governance in accordance with organizational PMO and delivery standards.
  • Maintain RAID logs, decision logs, action trackers, integrated schedules, status reports, financial trackers, and governance documentation.
  • Ensure project documentation is complete, current, traceable, and audit‑ready.
  • Maintain required compliance evidence, approvals, stage gates, and project controls.
  • Support internal and external audits where required.
  • Ensure projects operating within regulated or controlled environments follow applicable governance, quality, security, and compliance requirements.
• Technology Delivery & Dependency Management
  • Work effectively with technical teams and translate complex technical dependencies into clear project plans and business impacts.
  • Coordinate delivery across areas such as:
    • Application and system integrations
    • Data migration and data readiness
    • Cloud and SaaS platforms
    • Infrastructure and environments
    • Security and access
    • System and integration testing
    • UAT and business validation
    • Deployment and release management
    • Cutover and production readiness
    • Hypercare and transition to operations
  • Ensure technical dependencies, testing requirements, environment readiness, and release activities are appropriately reflected in the integrated project schedule.
• Executive Communication & Reporting
  • Provide concise, fact‑based project status reporting to senior business and IT stakeholders.
  • Clearly communicate project health, accomplishments, upcoming milestones, risks, issues, financial status, decisions, dependencies, and required actions.
  • Develop executive‑level status reports, dashboards, steering committee materials, and recommendations.
  • Escalate issues appropriately when executive intervention or trade‑off decisions are required.
  • Communicate complex technical or delivery challenges in clear business language.
  • Provide recommendations rather than simply reporting problems.

Required Qualifications & Experience

• 10 years of overall IT experience, with significant experience managing complex technology projects.
• 7 years of demonstrated ownership of large, complex, cross‑functional IT initiatives from initiation through deployment and closure.
• 5 years of strong experience managing multiple workstreams, vendors, dependencies, and geographically distributed teams.
• Proven ability to develop and manage integrated project plans covering scope, schedule, resources, budget, quality, dependencies, and business readiness.
• Strong project financial management experience, including budgeting, forecasting, actuals, variance analysis, and financial reporting.
• Hands‑on experience managing vendors, contracts, SOWs, and third‑party deliverables.
• Strong experience with risk, issue, dependency, decision, and recovery management.
• Demonstrated experience identifying troubled projects and developing and executing recovery plans.
• Experience managing technology dependencies involving integrations, data, cloud/SaaS, testing, deployment, and release readiness.
• Strong project governance and documentation experience.
• Excellent communication, facilitation, negotiation, and stakeholder management skills.
• Demonstrated ability to communicate effectively with senior leadership and executive stakeholders.
• Strong business acumen with the ability to connect technology initiatives to business priorities, operating impacts, and transformation outcomes.
• Ability to work independently, make informed decisions, challenge assumptions constructively, and drive teams toward measurable outcomes.

Preferred Qualifications

• Experience delivering business transformation or technology‑enabled transformation programs.
• Experience within Life Sciences, Pharmaceutical, Healthcare, Clinical Research, or other regulated industries.
• Experience working in regulated, validated, or highly controlled environments.
• Understanding of compliance, audit, quality, and documentation requirements associated with regulated technology delivery.
• Experience with organizational change, business readiness, adoption, and benefits realization.
• Experience managing global programs involving teams across multiple countries and time zones.
• PMP, PRINCE2, PMI‑ACP, Scrum, SAFe, or equivalent project management certification preferred.
• Experience with Agile, Waterfall, and hybrid delivery methodologies.

Ideal Candidate Profile

The ideal candidate is a hands‑on professional who takes end‑to‑end ownership rather than functioning primarily as a project coordinator. Candidates should be able to provide specific examples demonstrating:

• Ownership and successful delivery of complex, multi‑workstream technology projects.
• Delivery of technology initiatives supporting measurable business transformation outcomes.
• Management of significant project budgets, forecasts, vendors, and SOWs.
• Identification and recovery of projects experiencing schedule, budget, quality, scope, or readiness challenges.
• Management of complex technical dependencies involving integrations, data, cloud/SaaS, testing, and releases.
• Effective leadership of geographically distributed business, IT, and vendor teams.
• Engagement with senior executives, including situations requiring difficult decisions, trade‑offs, or escalation.
• Delivery within regulated or highly controlled environments.

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long‑term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start‑up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation, and management of applications, infrastructure, and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

NTT DATA provides a reasonable range of compensation for U.S.-based positions. The starting pay range for this remote role is $55/hr to $65/hr. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on several factors, including the candidate’s actual work location, relevant experience, technical skills, and other qualifications. This position is eligible for company benefits including participation in medical, dental, and vision insurance, flexible spending or health savings account, and AD&D insurance, employee assistance, participation in a 401k program, and additional voluntary or legally‑required benefits.

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