Senior IT Operations & Security Engineer (DoD Clearance)

Cayuse Holdings; Hagåtña (GU); On-site; USD 85,000 - 130,000; Full time

Job summary

Cayuse is seeking a Senior IT Operations Specialist to provide on-site enterprise IT support in Guam and Saipan, ensuring reliable access to mission-critical services.

You will administer Active Directory/Entra ID, perform endpoint imaging with SCCM, troubleshoot network and DoD environments, manage incidents in AESMP/ServiceNow, and support VTC and wireless systems for operations and training.

Qualifications

• Bachelor's degree in IT or related field; military/DoD experience may be accepted in lieu of formal education.
• Current CompTIA Security+ certification (or equivalent that meets DoD 8140).
• Active Secret Clearance.
• Background check required; additional checks may be required by projects/clients.

Responsibilities

• Administer Active Directory and Microsoft Entra ID user accounts, permissions, groups, and access controls.
• Execute endpoint imaging, configuration, deployment, patching, and lifecycle sustainment using SCCM/MECM.
• Diagnose and resolve hardware, software, account, connectivity, peripheral, and network-related incidents.
• Provide responsive technical support within NIPR, SIPR, and other DoD environments.
• Support VTC, audiovisual, VoIP, and collaboration systems for meetings and exercises.
• Maintain wireless connectivity, Wi-Fi troubleshooting and remediation.
• Monitor MDF/IDF equipment, network links, cabling and infrastructure.
• Manage incidents and service requests using AESMP, ServiceNow, and other approved ITSM systems.
• Document troubleshooting activities, ticket resolutions, system changes, outages, maintenance actions, and configuration details.
• Other duties as assigned.

Skills

Interpersonal communication

Verbal and written communication

Problem-solving

Multitasking

Independent work

MS Office proficiency

Education

Bachelor’s degree in IT/CS/Cybersecurity/Information Systems or related

Tools

AESMP

ServiceNow

Job description

Cayuse is seeking a Senior IT Operations Specialist to provide on-site enterprise IT support in Guam and Saipan, ensuring reliable access to mission-critical services.

You will administer Active Directory/Entra ID, perform endpoint imaging with SCCM, troubleshoot network and DoD environments, manage incidents in AESMP/ServiceNow, and support VTC and wireless systems for operations and training.