Senior IT Operations & Asset Management Leader (Hybrid)

Peek IT Services; New York (NY); Hybrid; USD 150,000 - 210,000; Full time

Job summary

Peek IT Services is seeking an experienced technology leader to head enterprise IT operations and IT asset management on a hybrid basis with openings in Irving, TX, or in Chicago, IL or New York, NY. The role includes direct executive reporting and ownership of governance, vendors and modernization.

You will oversee service delivery, budgets, SLAs and risk, while driving automation across IT operations and asset lifecycles and aligning with Finance, Information Security and Infrastructure teams.

Qualifications

• Experience leading IT operations at an enterprise scale.
• Executive reporting and governance experience.
• Infrastructure and end-user technology expertise.
• IT asset management across hardware and software lifecycles.
• Experience managing vendors, contracts and SLAs.

Responsibilities

• Oversee enterprise IT operations including service management and end-user tech.
• Own governance frameworks, lifecycle planning, risk and compliance.
• Manage IT budgets, vendors, contracts and SLAs.
• Drive automation and modernization across operations and asset management.
• Lead ITAM strategy and operating model for hardware and software lifecycles.
• Run ITAM governance, software license optimization and audits.
• Partner with Finance, Procurement, Information Security and Infra teams; support CMDB and ITSM.
• Provide executive reporting and advisory to leadership.

Skills

IT operations leadership

Asset management

Vendor management

Governance

Budget management

ITSM

CMDB

Executive reporting

Tools

CMDB platforms

ITSM tools

Job description

You will lead enterprise IT operations and IT asset management work on a hybrid basis, with openings based in Irving, Texas and in Chicago, Illinois or New York, New York. The role connects technology services, infrastructure and asset management to broader organizational priorities, and includes direct executive reporting. It suits an experienced technology leader who is comfortable owning governance, vendors and modernization at the same time.

Responsibilities

• Oversee enterprise IT operations, including service management, infrastructure and end-user technology.
• Own governance frameworks, technology lifecycle planning, risk and compliance.
• Manage IT budgets, vendors, contracts and SLAs.
• Drive automation and modernization across operations and asset management.
• Lead US IT asset management strategy and operating model, covering the full hardware and software asset lifecycle.
• Run ITAM governance and controls, software license optimization and audit readiness.
• Partner with Finance, Procurement, Information Security and Infrastructure teams, and support CMDB and ITSM processes.
• Lead teams and provide executive reporting and advisory.

Requirements

• Experience leading IT operations at an enterprise scale.
• Enterprise IT leadership experience, including team leadership and executive reporting.
• Infrastructure and end-user technology experience.
• IT asset management experience across hardware and software lifecycles.
• Experience managing vendors, contracts and SLAs.
• Ability to work hybrid from Irving, Texas, or from Chicago, Illinois or New York, New York.

Nice to have

• Software license optimization and audit readiness experience.
• Experience with CMDB and ITSM platforms.
• Experience implementing ITAM automation.