Senior IT Manager

inBeat Agency; United States; Remote; USD 150,000 - 190,000; Full time

Job summary

Fieldtrip is seeking a hands-on IT leader to own and build IT across ~200 people in 5+ agencies, delivering secure, scalable tech foundations and vendor management. You will drive BYOD policies, identity management, and baseline security while aligning with SOC 2 Type II and GDPR-grade governance.

You will partner with the COO and founders to design an IT function that scales with acquisitions, manages vendor stacks, and delivers measurable security and efficiency improvements.

Qualifications

• 5+ years of hands-on IT ownership at remote-first startups or agencies.
• Experience building an IT function from scratch or major restructuring.
• Deep BYOD security for a distributed contractor workforce.
• Strong identity and access management base (Azure AD + Google Workspace).
• Builder mindset; ship systems that run without you.
• Experience with NIST CSF / ISO 27001 / SOC 2 type II; GDPR/CCPA knowledge.
• Excellent written communication; documentation is a first-class deliverable.

Responsibilities

• Own the IT function end-to-end across portfolio companies.

Skills

Hands-on IT ownership

BYOD security

Identity and access management

Security frameworks (NIST CSF/ISO 2701

Documentation and runbooks

Leadership and build-from-scratch

Tools

Azure AD

Google Workspace

Microsoft 365

Job description

About us

Fieldtrip is a group of creative growth agencies, led by inBeat , that connects enterprise brands with the creators and communities who move their audiences. We run performance-driven paid media and micro-influencer campaigns for more than 250 brands - powered by a distributed team of roughly 200 people across 15+ countries, and a stack of tools that has scaled faster than the function that supports it.

We are a remote-first, contractor-heavy, data-led agency group. We move quickly, we ship real work for real clients, and we care about the infrastructure behind the work as much as the work itself.

The role

This is the first dedicated IT leadership role across the portfolio. You are not inheriting a function. You are building one.

You will own IT end-to-end for ~200 people across 5+ agencies: the tools, the identity layer, the vendor stack, the BYOD posture, and the baseline cybersecurity and compliance that unblocks enterprise client deals. Daily support volume is low, around two access requests a day. This is not a helpdesk job. It is a builder's job with a clear growth track toward leadership.

You will partner with the COO, the founders, and the operations team to design an IT function that scales with future acquisitions and gets Fieldtrip ready for SOC 2 Type II and GDPR-grade governance without bloating the team or the budget.

What you’ll do

• Own the IT function end-to-end. Systems, identity, access, onboarding, offboarding, tooling, and vendor relationships across every portfolio company.

• Design for BYOD and distributed teams. Build a security posture that works for personal devices, contractor workflows, and cross-border data realities.

• Rationalise the stack. Kill shadow IT, consolidate overlapping SaaS tools, and deliver visible monthly savings on platforms like Figma, Notion, Airtable, Adobe Suite and their cousins.

• Stand up baseline security. MFA, SSO, endpoint protection, incident response, and a living risk register aligned to NIST CSF or ISO 27001.

• Get us client-ready. Microsoft 365 setup that just works, enterprise security questionnaires answered without scrambling, and a trajectory toward SOC 2 Type II and GDPR-grade data handling.

• Lead, write, document. Turn tribal knowledge into runbooks. Explain IT risk and tradeoffs in plain English. Build the function so it doesn’t depend on you.

What we’re looking for

Must-haves

• 5+ years of hands-on IT ownership at a remote-first Startup or Scale-up, ideally a marketing or creative agency, or a tech startup.

• Experience building an IT function from scratch, or meaningfully restructuring one.

• Deep, practical BYOD experience securing a distributed, contractor-heavy workforce.

• Strong identity and access management foundation (Azure AD + Google Workspace).

• A builder mindset. You ship systems that run without you.

• Applied experience with NIST CSF, ISO 27001, or SOC 2 type II + working knowledge of GDPR / CCPA.

• Excellent written communication. Documentation is a first-class deliverable here.

Nice-to-haves

• Familiarity with POPIA (South Africa) and or PIPEDA (Canada).

• CISSP, CISM, CompTIA Security+, or equivalent certification (not required).

• Experience handling enterprise security questionnaires and client procurement alignment.

• Prior portfolio / multi-entity IT experience.

• Awareness of CASL as it relates to influencer and campaign outreach.

Not a great fit if

• Your experience is tied to a helpdesk ticket queue.

• You come from a 10,000+ person corporate IT department and haven’t worked in a high-paced startup environment

• You want to advise and move on. This is an ownership role for someone looking for a long-term career growth track.

Why join us

• You build the function. No legacy system to maintain. No politics to dismantle. A clean sheet and real leadership scope.

• Real leverage. Every system you design touches ~200 people across 15+ countries from day one.

• Clear path to grow. Room to build the team beneath you as the portfolio scales and acquires.

• Remote by design. Work from anywhere with EST / CAT overlap. Contractor-friendly setup.

• A leadership team that wants an IT function. The mandate, the budget, and the backing are in place - that's why we're hiring.