Senior IT Infrastructure Engineer

Samsara; San Francisco (CA); Hybrid; USD 130,000 - 180,000; Full time

Job summary

Samsara is seeking a Sr IT Engineer to lead the architecture and technical delivery of innovative solutions to enhance employee experience. This role drives strategic IT initiatives to streamline operations while ensuring scalable and secure solutions across the organization. You'll be part of an inclusive team dedicated to making a significant impact on the operations that power the global economy.

Benefits

Health benefits

Flexible working options

Employee-led remote working

Samsara for Good charity fund

Qualifications

• 10+ years experience in IT Systems Engineering.
• 6 years hands-on experience with Okta and Google Workspaces.
• Solid fundamentals of IT infrastructure and security.

Responsibilities

• Lead technology assessments and solution delivery.
• Design and support automations and integrations.
• Provide Tier 3 support for IT incidents.

Skills

APIs in Python

Automation with Okta Workflows

Integration support

Technical Leadership

Enthusiasm for helping others

Education

Bachelor's degree in Computer Science or related field

Tools

Okta

Google Workspaces

AWS

Terraform

Splunk

Job description

Improve the safety, efficiency, and sustainability of the operations that power the global economy.

Samsara (NYSE: IOT) is the pioneer of the Connected Operations Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.

Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, Equipment Monitoring, and Site Visibility. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.

About the role:

In Samsara’s Business Technology Core IT team, we work to deliver awesome systems, support, and experiences that enable our teams to be as impactful as possible. As a member of the team, you’ll be in charge of owning the technology and processes that enable our people to do their best work. We are responsible for identifying, designing, implementing, and supporting the applications to create a streamlined experience for Samsarians. As a Sr IT Engineer on the team, you will be leading the architecture and technical delivery of a wide variety of solutions along with process engineering, automation and directly contributing towards the improvement of employee experience at Samsara. You will be driving strategic & mission-critical initiatives, technology assessment, architecture decisions, and end-to-end solution delivery by partnering with various technology teams and leaders.

This role will be eligible for hybrid work for 1-2 shifts in PST hours and an in-office 1-2 times a week.

You should apply if:

• You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.
• You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment.
• You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers.
• You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-calibre team that will encourage you to do your best.

In this role, you will:

• Evaluate, innovate, develop, implement, and support any variety of internal SaaS Engineering automation systems geared to produce efficiency at scale
• Design, build, develop, and support integrations, automations and feature releases across the core technologies and services that power our business
• Lead and collaborate with a team of domain experts on implementation, management, and support of Business technology products and IT applications
• Be the primary owner for key applications or infrastructure
• Integrate best practices, develop roadmaps, ensure service availability, optimize performance, and maximize impact
• Develop and deploy new architecture patterns for services that maximize availability, security, scalability, and livability for the supporting team
• Research, assess, and incorporate the best new vendors and technologies into our stack
• Provide Tier 3 support for IT incidents and mentor junior team members
• Build and maintain clear documentation, including architecture diagrams and business process flows
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

Minimum requirements for the role:

• A Bachelor's degree in Computer Science, Information Technology, engineering or related field
• 10+ years of experience in an IT Systems Engineering role and a minimum of 6 years of hands-on experience with Okta and Google Workspaces providing the highest level of support and troubleshooting the most difficult issues for these applications
• Proficient working with APIs in Python
• Demonstrated experience building complex automations with tools like Okta Workflows or Workato
• Demonstrated experience configuring, troubleshooting and deploying an Identity and Access Management solution
• Demonstrated experience with Google Apps Manager (GAM) command line tool
• Ability to lead and drive work without supervision across functions and collaborate with all levels of users and management
• Solid fundamentals of IT infrastructure, security, and corporate systems with demonstrated experience leading complex compliance initiatives for IT
• Experience with AWS cloud platforms like AWS, Azure, or GCP
• Enthusiasm for helping others and providing technical leadership

An ideal candidate also has:

• Demonstrated expertise in one or more of our core technologies (Google Workspace, GCP, Okta, Jira, Confluence, OpsGenie, Slack, Github, Zendesk, Saviynt, Zoom, etc)
• Expertise with creating Splunk dashboards and alerts for operationalizing integrations
• Experience with Terraform
• Advanced systems/software engineering expertise with Python/Ruby scripting skills.
• Ability to build custom connectors using the Workato Connector SDK.

#LI-Onsite

At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact.

Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, Samsara for Good charity fund, and much, much more. Take a look at ourBenefits site to learn more.

Accommodations

Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email [e-mail] or click here if you require any reasonable accommodations throughout the recruiting process.

Flexible Working

At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.

Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in ‘@samsara.com’ or ‘@us-greenhouse-mail.io’. For more information regarding fraudulent employment offers, please visit our blog post here .

Samsara's Mission

Improve the safety, efficiency, and sustainability of the operations that power the global economy.

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