Senior IT Infrastructure Engineer

Polsinelli; Chicago (IL); Hybrid; USD 140,000 - 160,000; Full time

Job summary

An established industry player is seeking a Senior IT Infrastructure Engineer to enhance user experiences through innovative endpoint management solutions. This role involves subject matter expertise in MDM, VDI, and SCCM, focusing on creating effective solutions that address business challenges. Collaborating with engineers, you'll drive projects from conceptualization to implementation while ensuring optimal resource management. Join a dynamic team that values creativity and professional growth, and take your career to the next level in a supportive environment that prioritizes both individual and organizational success.

Benefits

Paid time off

Sick time off

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) benefits

Employee assistance benefits

Parking/Transit reimbursement

Qualifications

• 3+ years supporting SCCM, InTune or other Device Management Platforms.
• Exceptional skillset in automation using PowerShell and MS Graph.

Responsibilities

• Enhance user experience of IT services in endpoint management.
• Create solutions to business challenges and manage ticketing escalations.

Skills

SCCM

InTune

VDI

Windows 10/11

PowerShell

Active Directory

MDM

MEM

GPO/GPP

FSLogix

Job description

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At Polsinelli, What a Law firm Should Be, is not just our tagline, it is what we live every day. We strive to create an environment where our team members are encouraged to bring their creativity and professional passions into the workplace so they can thrive. Are you a people person who has a keen eye for detail, thrives in a professional environment and wants to be part of a dynamic team? We have the perfect role for an engaging professional like you! Polsinelli is seeking a Senior IT Infrastructure Engineer. Reporting to the IT Infrastructure Experience Manager, this role can be hired as remote or hybrid, provided the candidate is in a state/jurisdiction wherein we practice.

Position Summary

This role is positioned to help enhance the user experience of IT services by providing an understanding of user requirements and the technologies and processes employed to meet them within the endpoint management space; Focused in the areas of Endpoint/Device Management and Virtual Desktop Infrastructure, along with how these integrate with other IT services within the enterprise

Core Responsibilities

• Subject matter expertise in MDM, MEM, and VDI systems.
• Subject matter expertise in SCCM/MECM, InTune, GPO/GPP, Windows 10/11, iOS/Android, FSLogix, Entra, AVD, and WSUS.
• Subject matter expertise in a Co-Managed environment with a Cloud Mgmt Gateway and Autopilot configuration.
• Focus on the big picture and also be able to dive into the details.
• Help create solutions to business challenges.
• Help drive from the conceptual to the operational and work with Engineers to implement.
• Evaluate risk and technical debt, offering options and solutions to continually improve.
• Advanced level in PowerShell to be able to automate repeated tasks.
• Create and maintain technical and process documentation.
• Continually research new technologies and collaborate with Engineers and Leadership in strategic planning efforts.
• Strive to define, evaluate, and facilitate the adoption of emergent technologies and process improvement initiatives.
• Manage ticketing escalations and associated SLAs.
• Prioritizes good stewardship of company resources via thorough analysis and optimization efforts.
• Employees approved for flexible work arrangements are expected to be available and maintain a practice of reliable, consistent attendance at all times during the employees scheduled work shift including, but not limited to, Teams/instant message, Zoom, email and voicemail, and by phone.
• Other duties as assigned.
  
  

Position Requirements

• 3+ Years supporting SCCM, InTune or other Device Management Platforms.
• 3+ Years supporting VDI (AVD, Citrix)
• 3+ Years supporting Microsoft Desktop Operating Systems Administration (Windows 10/11).
• Exceptional skillset in automation using PowerShell and MS Graph.
• Proficiency in Active Directory/OU/GPO/GPP Management.
  
  

The budgeted salary range for this position is $140,000 - $160,000.

As part of full-time employment associated with this position, Polsinelli PC offers the following benefits: Paid time off, sick time off, a referral program, medical insurance and benefits, dental insurance, vision insurance, life insurance, AD&D insurance, ID Theft insurance, long-term disability benefits, short-term disability benefits, Parking/Transit reimbursement (varies depending on location), 401(k) benefits, and employee assistance benefits.

Polsinelli PC is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Law Practice

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