Senior IT Infrastructure Analyst

Jobtailor; Huntersville (NC); On-site; USD 75,000 - 95,000; Full time

Job summary

Jobtailor is seeking a skilled IT infrastructure professional to support the Nuclear Infrastructure Team. The role involves maintaining servers, storage, networks, and virtualization platforms, along with planning, designing, and upgrading computer systems.

You will install network switches and access points and help manage outages. Required are 2+ years of related experience, OS/software/hardware know-how, documentation skills, and strong communication with IT staff and business clients.

Qualifications

• Bachelor's degree in Computer Science or related field, or equivalently extensive experience.
• Minimum 2 years of related work experience.
• 2–3 years of hardware, OS, and software experience.
• Ability to document work processes and follow defined procedures.
• Strong written and oral communication skills.
• Ability to build working relationships across organizational levels.
• Ability to work in a plan-driven team environment.

Responsibilities

• Serve as a member of the Nuclear Infrastructure Team and support infrastructure and business applications.
• Install and configure servers, storage, network devices, and virtualization platforms.
• Install network switches and access points; support outages.
• Plan, design, and implement computer systems and upgrades.
• Provide technical guidance to IT staff and develop IT standards.
• Prepare activity and progress reports; evaluate hardware/software developments.

Skills

Infrastructure Support

Network Device Installation

Operating Systems Experience

Technical Documentation

Interpersonal Skills

Team Collaboration

Education

Bachelor's degree in Computer Science or related field

High School / GED with 6 years of related experience in lieu of degree

Tools

Virtualization Platforms

Network Switches

Access Points

Job description

• Serve as a member of the Nuclear Infrastructure Team
• Provide support for infrastructure and business application technologies, including servers, storage systems, network devices, and virtualization platforms
• Install network switches and access points
• Support Nuclear outages
• Plan, design, install, and/or support computer systems
• Facilitate technical and business planning for upgrades
• Provide technical guidance on software and hardware to IT staff
• Develop or assist in developing IT software and hardware standards
• Assist in designing and implementing required systems
• Integrate software and hardware configurations to maximize performance
• Coordinate hardware and software upgrades with IT areas and business units
• Prepare activity and progress reports for individual and project work
• Evaluate hardware and software developments and recommend improvements or upgrades

Requirements

• Bachelor's degree in Computer Science or another related degree, or High School/GED with 6 years of related work experience in lieu of the degree and 2 years of experience
• Minimum 2 years of related work experience
• 2-3 years of practical experience with operating systems, software, and hardware
• 2-3 years of computer skills, including general usage and support
• Ability to thoroughly document work processes and adhere to processes
• Strong oral and written communication skills
• Strong interpersonal skills, including listening, conflict management, approachability, and negotiation
• Ability to prioritize activities and focus team efforts based on priority
• Ability to research independently, multitask, and meet deadlines under tight timeframes
• Ability to build working relationships across organizational levels
• Ability to work effectively in a work-plan-driven team environment
• Ability to resolve complex issues
• Ability to present technically complex information understandably to business clients and management
• Ability to work independently with little direct supervision
• Ability to recognize when to raise issues and provide status updates
• Ability to absorb change and handle stress and frustration effectively
• Ability to facilitate meetings and provide direction to others
• Must be able to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future

Core Competencies

Demonstrates expertise in supporting infrastructure and business application technologies, including servers, storage systems, and network devices. Proficient in planning, designing, and implementing computer systems while ensuring effective communication and collaboration across teams.

Highest-signal resume keywords

• Infrastructure Support
• Network Device Installation
• Operating Systems Experience
• Technical Documentation
• Interpersonal Skills

ATS Optimization Keywords

Hard Skills

• Computer Systems Design
• Software and Hardware Standards Development
• Virtualization Platforms
• Network Switches
• Access Points
• Performance Integration
• Hardware and Software Upgrades
• Technical Guidance
• IT Software Support
• Business Application Technologies

Soft Skills

• Strong Oral Communication
• Written Communication
• Conflict Management
• Negotiation
• Team Collaboration

Industry Keywords

• Nuclear Infrastructure
• IT Staff Support
• Technical Planning
• Process Adherence
• Complex Issue Resolution