Senior IT Enterprise Support Analyst - INFORMATION TECHNOLOGY

Sedgwick County; Wichita (KS); On-site; USD 70,000 - 105,000; Full time

Benefits offered by this job

Comprehensive benefits package

Job summary

Sedgwick County in Wichita seeks an Enterprise Systems Analyst to adapt and support enterprise-level systems, guiding IT architects and managers to improve operations.

Responsibilities include backup system maintenance, 365 administration, server administration, and patching; requires degree and 3+ years, driving license. This full-time position offers comprehensive benefits and professional development opportunities.

Qualifications

• Three years of experience in planning, installation and maintenance of 365 Tenants, Server Administration and Enterprise Backup Solutions.
• Valid Kansas driver’s license with automobile insurance as required by Sedgwick County policy.

Responsibilities

• Maintain and troubleshoot the backup system, ensuring continuous data protection.
• Install, configure and maintain servers including operating systems and hardware.
• Manage 365 connectivity and administration with security awareness.

Skills

IT troubleshooting

Enterprise backup

365 Tenant management

Education

Associate’s degree in IT or related field

Bachelor’s Degree in IT or related field

Tools

Microsoft 365

Windows Server

Backup software

VMware vSphere

Patching tools

Job description

Select how often (in days) to receive an alert: Create Alert

Pay: $70,220-$105,228 annually, depending on experience

Work Schedule:

Sedgwick County offers a comprehensive benefits package for full-time employees that includes health coverages, paid leave, regular compensation reviews, retirement plans, and professional development opportunities. For more detailed information, please visit our benefits page at SCBenefits .

Enterprise Systems Analyst supports several enterprise-level systems. They adapt technology systems and tools to help the organization be more effective. Solves difficult problems, adjust technology deployments, provide support to IT Architects and IT Managers, guide clients and use their ingenuity to create alternate paths to help clients achieve their end goals.

Backup System

• Maintain license compliancy and other pertinent information.
• Install, Troubleshoot, and Maintain Operational Awareness for backup system, keeping a high priority on critical backups.
• Maintain backup system software including updates and patches.
• Keep up to date on backup software and new technologies on the market.
• Maintain license compliancy and other pertinent information.
• Watch for failed backups and correct errors.
• Maintain space and be proactive to make sure there are no interruptions in the backup process.

Server Administration

• Provides rapid response and corrective adjustments necessary to eliminate long periods of down time enabling users to accomplish normal work without substantial interruptions.
• Installs, configures and customizes hardware and software; including installation of operating systems.
• Maintains software and resolves problems.
• Communicate with vendors for technical support.
• Configures interfaces to other software and computer networks.
• Maintain Documentation of the system are critical for emergencies.

365 Administration

• Maintain and troubleshoot the internal side of 365 connectivity and functionality.
• Be security minded on all systems to help protect the County as a whole
• Be proactive and seek out new information to help develop and maintain messaging systems
• Keep up to date on Microsoft features and best practices for 365 utilizations.

Minimum Qualifications: Associate’s degree in a related IT Degree or any combination of education, experience, certification and training equivalent. Three (3) years of progressively responsible experience in the planning, installation, maintenance and problem resolution of 365 Tenants, Server Administration, and Enterprise Backup Solutions. Per Sedgwick County policy, this is a driving level position that requires a valid Kansas driver’s license without restrictions and current proof of automobile insurance.

Preferred Qualifications: Four (4) years of progressively responsible experience in the planning, installation, maintenance and problem resolution of 365 Tenants, Server Administration, Enterprise Backup Solutions, and Enterprise Patching Solutions, and Virtual Hypervisors. Bachelor’s Degree in a related IT Degree or any combination of education, experience, certification and training equivalent. MCSA/MCSE, VCP-DCV.

Nearest Major Market: Wichita
Job Segment: Systems Analyst, Technical Support, Help Desk, Information Technology, Technology