Senior IT Enterprise PM - Call Center Projects Lead

Rose International; Lansing (MI); On-site; USD 90,000 - 130,000; Full time

Job summary

Rose International seeks an experienced Project Manager to lead complex IT enterprise initiatives from Lansing, MI. This role requires PMI-based practices and strong leadership to coordinate multi-team efforts, ensuring on-time delivery and adherence to scope and budget.

The ideal candidate has 5 years of enterprise IT project management, 5 years with PMI-based methodologies, 5 years PM tools exposure (Clarity, MS Project), 3 years Agile, and 10 years of leadership and communication skills.

Qualifications

• Project management experience with Enterprise IT Initiatives: 5 years.
• Prior client equivalent Project Management Methodology based on PMI: 5 years.
• Project and Portfolio management System e.g. Clarity, Microsoft Project: 5 years.
• Agile experience: 3 years.
• Strong Leadership and communication skills: 10 years.
• Clear and concise written and verbal communication is crucial to success and productivity in this role.

Responsibilities

• Provide Enterprise program/project management for project activities to ensure that the program/project is completed on time, within budget and within scope.
• Thorough understanding of IT Infrastructure Technology and a good understanding of industry standard processes related to IT Infrastructure.
• Define program/project scope, duration, resources and cost, as well as the best course of action/approach to attain the project objectives.
• Provide project management for project scheduling, tracking, issue management, risk management, change management, and status reporting.
• Utilize the State’s Project Portfolio Management (PPM) tool (Clarity and Azure DevOps) on all projects.
• Plans and coordinates work with teams. Designs and implements project plans. Generally, work with other IT managers and IT technical teams. Relies on experience and judgment to plan and accomplish goals.
• Relies on experience and judgment to plan and accomplish goals. A significant degree of creativity and latitude is required. Works under limited supervision with considerable latitude for the use of initiative and independent judgment.
• Self-directed and independent. Responsible for the coordination and completion of projects. Oversees all aspects of projects. Sets deadlines, assigns responsibilities, and monitors and summarizes progress of project. Prepares reports for upper management regarding status of project.
• Creates a structure and organization for the management of a complex environment with emphasis on quality, productivity, and consistency. Directs corrective actions in any area where performance falls below objectives.
• Only those lawfully authorized to work in the designated country associated with the position will be considered.
• Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.

Skills

Leadership

PM Methodologies

Enterprise IT Initiatives

PM Tools

Agile Experience

Communication Skills

Education

Associate's Degree

ITIL Certification

PMP Certification

Tools

Clarity

Microsoft Project

Job description

Rose International seeks an experienced Project Manager to lead complex IT enterprise initiatives from Lansing, MI. This role requires PMI-based practices and strong leadership to coordinate multi-team efforts, ensuring on-time delivery and adherence to scope and budget.

The ideal candidate has 5 years of enterprise IT project management, 5 years with PMI-based methodologies, 5 years PM tools exposure (Clarity, MS Project), 3 years Agile, and 10 years of leadership and communication skills.