Senior IT Program/Project Manager - Enterprise IT - HYBRID (Locals to Lansing, MI)

Chandra Technologies, Inc; Lansing (MI); Hybrid; USD 95,000 - 130,000; Full time

Job summary

Chandra Technologies, Inc. is seeking an experienced Program/Project Manager to lead multiple IT programs for the Center for Shared Solutions.

You will manage complex enterprise initiatives related to Call Center IT implementation and maintenance, coordinating cross-functional teams and stakeholders. This hybrid role requires on-site presence from day one (two days a week) with local candidates within a 90-mile radius of Lansing, MI.

Qualifications

• 5 years of program/project management experience with Enterprise IT initiatives.
• 5 years with State of Michigan SUITE or equivalent PMI-based methodology.
• 5 years project and portfolio management using Clarity or Microsoft Project.
• 3 years Agile experience.
• 10 years strong leadership and communication skills.
• ITIL certification preferred.
• PMP Certification preferred.

Responsibilities

• Provide Enterprise program/project management to ensure on-time, within-budget, and within-scope delivery.
• Define program/project scope, duration, resources and cost to attain objectives.
• Plan, track, manage risks/issues/changes, and report status to management.
• Coordinate with IT teams and managers; follow PMM/SEM and PMI framework.
• Direct corrective actions and oversee all aspects of projects to meet objectives.

Skills

Leadership

Communication

Agile methodologies

Education

ITIL Certification

PMP Certification

Tools

Clarity

Microsoft Project

Azure DevOps

SUITE PM Tool

Job description

Job Description

• Crop to Crop resumes are accepted

Location Requirement

Hybrid Work Schedule: Resource will be working a hybrid schedule. NO REMOTE ONLY OPTION. Will need to be onsite from day 1, two days a week.

Local candidates

Candidates must be within a 90-mile radius of Lansing, MI at the time of submission.

Role

This position is for an experienced Program/ Project Manager to lead multiple Information Technology (IT) programs and projects supporting DTMB – Center for Shared Solutions (CSS) organization. Projects/programs are primarily complex enterprise initiatives related to IT implementation and maintenance of Call Center solutions. Program/Project manager’s role and responsibility includes, but is not limited to:

• Provide Enterprise program/project management for project activities to ensure that the program/project is completed on time, within budget and within scope.
• Thorough understanding of IT Infrastructure Technology and a good understanding of industry standard processes related to I T Infrastructure.
• Define program/project scope, duration, resources and cost, as well as the best course of action/approach to attain the project objectives.
• Provide project management for project scheduling, tracking, issue management, risk management, change management, and status reporting.
• Follow the State Unified Information Technology Environment (SUITE) Project Management Methodology (PMM) and System Engineering Methodology (SEM), based on Industry standard PMI framework and SEI’s CMMI framework.
• Utilize the State’s Project Portfolio Management (PPM) tool (Clarity and Azure DevOps) on all projects.
• Plans and coordinates work with teams. Designs and implements project plans. Generally, work with other IT managers and IT technical teams. Relies on experience and judgment to plan and accomplish goals.
• Relies on experience and judgment to plan and accomplish goals. A significant degree of creativity and latitude is required. Works under limited supervision with considerable latitude for the use of initiative and independent judgment
• Self-directed and independent. Responsible for the coordination and completion of projects. Oversees all aspects of projects. Sets deadlines, assigns responsibilities, and monitors and summarizes progress of project. Prepares reports for upper management regarding status of project.
• Creates a structure and organization for the management of a complex environment with emphasis on quality, productivity, and consistency. Directs corrective actions in any area where performance falls below objectives.

Skills

• ITIL Certification preferred
• PMP Certification preferred
• Project management experience with Enterprise IT Initiatives 5 years
• State of Michigan SUITE or equivalent Project Management Methodology based on PMI 5 years
• Project and Portfolio management System e.g. Clarity, Microsoft Project 5 years
• Agile experience 3 years
• Strong Leadership and communication skills 10 years - Required