Senior IT Engineer — Remote Infra & IAM Lead

Caylent

United States

Remote

USD 110,000 - 150,000

Full time

39 hours ago
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Benefits offered by this job

100% remote work
Medical Insurance for you and depend
Phantom equity
Equipment & Office Stipend
Professional development plan

Job summary

Caylent, a fully remote global company, seeks a Senior IT Engineer to support and advance our internal IT pipeline, architecture, and services. You will manage IT tickets, lead IT projects, and monitor performance across SaaS and on‑prem components as part of a dynamic internal IT team.

You will design, deploy, and maintain IT systems, ensure security and compliance, and work with AI-enabled tooling to accelerate operations.

Qualifications

  • 4–6 years of experience in IT operations.
  • Bachelor’s degree in Information Technology, Computer Science, Information Systems, or related field, or equivalent experience.
  • Strong knowledge of Identity and Access Management (IAM), SSO, and auditing.

Responsibilities

  • Manage IT support tickets for internal employees and troubleshoot IT infrastructure issues.
  • Lead implementation of IT projects and deployment of new IT systems and services.
  • Monitor SaaS and IT solution performance and recommend improvements.
  • Support and maintain IT infrastructure strategy, architecture, and processes.
  • Analyze gaps in key processes to develop effective IT solutions.
  • Assist with hardware/software testing and optimization.

Skills

Empathetic communication
Project management
IT operations
Systems administration
Security & networking
IAM & SSO

Education

Bachelor’s degree in IT/CS/IS

Tools

Jira Service Management
Notion/Confluence
Okta or Rippling IAM
Google Workspace Admin Console

Job description

Caylent, a fully remote global company, seeks a Senior IT Engineer to support and advance our internal IT pipeline, architecture, and services. You will manage IT tickets, lead IT projects, and monitor performance across SaaS and on‑prem components as part of a dynamic internal IT team.

You will design, deploy, and maintain IT systems, ensure security and compliance, and work with AI-enabled tooling to accelerate operations.

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