Senior IT Engineer (Fully Remote)

Caylent; United States; Remote; USD 110,000 - 150,000; Full time

Benefits offered by this job

Pay in USD

Remote work 100%

Generous holidays

Flexible PTO

Phantom equity

Learning & Development stipend

Job summary

Caylent is a fully remote AI-first cloud services company helping teams modernize tech and deploy AI with AWS and Claude. We seek a Senior IT Engineer to support IT pipeline, strategy, and infrastructure across a global remote workforce.

The role emphasizes problem resolution, system design, and project execution with generous benefits. Ideal candidates combine 4–6 years in IT Operations with hands-on ITSM, IAM/SSO, and cloud tooling experience, and enjoy a flexible, remote work culture.

Qualifications

• 4–6 years in IT Operations or similar role.
• Strong ITSM experience and IAM/SSO knowledge.
• Experience with Google Workspace and AWS is preferred.

Responsibilities

• Support and maintain IT pipeline, strategy, and infrastructure.
• Manage IT issues and requests with timely troubleshooting and resolution.
• Implement IT projects and design new systems and services.

Skills

Empathetic communication

Project management

Critical thinking

Education

4-6 years IT Operations experience

Tools

ITSM

IAM & SSO

Google Workspace

AWS

Job description

• We are seeking a Senior IT Engineer to support and maintain IT pipeline, strategy, and infrastructure.
• You will manage IT issues and requests, ensuring timely troubleshooting and resolution.
• This role involves implementing IT projects and designing new systems and services.

Your Qualifications:

• Soft Skills: Empathetic communication, project management, and critical thinking.
• Technical Skills: Extensive ITSM experience, knowledge of IAM, SSO, Google Workspace, and AWS.
• Preferred: InfoSec best practices, automation experience, and 4-6 years in IT Operations.
• Pay in USD and 100% remote work.
• Generous holidays and flexible PTO, plus competitive phantom equity.
• Annual stipend for Learning and Development and state-of-the-art tools.

Caylent

Caylent is an AI-first cloud services company that helps organizations modernize technology and move AI into production using AWS and Anthropic's Claude platform. They are a fully remote global company with employees in Canada, the US, and Latin America, fostering a community of technological curiosity.