Senior IT Change Management Specialist

Vaxcyte, Inc; San Carlos (CA); On-site; USD 153,000 - 178,000; Full time

Benefits offered by this job

Comprehensive benefits

Equity component

Job summary

Vaxcyte, Inc in San Carlos, California is seeking a Senior IT Change Management Specialist responsible for overseeing IT Change Management initiatives across systems in a regulated GxP environment. This senior role involves collaboration with IT leadership, maintaining compliance, and ensuring effective change implementation.

The ideal candidate should have a Bachelor's degree, at least 8 years of related experience, and a strong background in ITIL practices. The position offers a competitive salary and comprehensive benefits.

Qualifications

• Minimum 8 years of experience in IT project management, coordination, or change management roles.
• Ability to plan and facilitate meetings across diverse stakeholder groups.

Responsibilities

• Plan, coordinate, and oversee ongoing and new IT changes across systems.
• Collaborate with stakeholders to gather and communicate change requirements.
• Ensure changes follow appropriate approval workflows and documentation standards.

Skills

ITIL Change Management best practices

IT systems understanding

GxP environments knowledge

Analytical skills

Education

Bachelor's degree in IT, Business, Quality, or related field

Tools

Smartsheet

Excel

FreshService

Job description

Company Values

• RETHINK CONVENTION: Bring creative and intellectual diversity to innovate vaccine delivery.
• AIM HIGH: Pursue audacious goals to develop biologics that protect humanity.
• LEAD WITH HEART: Lead with kindness‑first, inclusive collaboration and rigorous debate.
• MODEL EXCELLENCE: Maintain integrity, accountability, equality, and clarity across decisions and communications.

Summary

The Senior IT Change Management Specialist is responsible for planning, managing, and communicating IT Change Management activities across IT and IT QSC (Quality, Security, Compliance). This role operates as a senior individual contributor and program coordinator, providing structure, governance, and visibility across all IT changes impacting systems, infrastructure, and processes in a regulated GxP environment. It enables the business to implement technology changes efficiently while maintaining compliance, minimizing risk, and ensuring alignment with organizational priorities. The role partners closely with IT leadership but does not have direct people‑management responsibility.

Essential Functions

Change Planning & Coordination

• Plan, coordinate, and oversee ongoing and new IT changes across systems, infrastructure, and processes.
• Maintain and manage the IT change calendar and roadmap.
• Ensure proper documentation, tracking, and lifecycle management of all changes.

Stakeholder Engagement & Communication

• Collaborate with IT, Quality Assurance, Security, and business stakeholders to gather and communicate change requirements.
• Translate technical changes into clear, business‑friendly communications.
• Provide regular updates to stakeholders, including executive‑level summaries.

Change Governance & IT Infrastructure Library (ITIL) Alignment

• Support and enforce ITIL‑based Change Management best practices.
• Ensure changes follow appropriate approval workflows, risk assessments, and documentation standards.
• Support Change Advisory Board (CAB) meetings and governance processes.

Data Analysis & Reporting

• Collect, analyze, and interpret data related to IT changes, validation, and quality activities.
• Develop and maintain dynamic reports and dashboards for stakeholders.
• Provide insights to support decision‑making on implementations, upgrades, migrations, and deprecations.

Change Impact & Risk Management

• Assess and communicate change impacts, risks, and dependencies across IT and GxP systems.
• Support evaluation of changes related to software/hardware implementations, upgrades, migrations, and process improvements.
• Ensure alignment with compliance requirements including 21 CFR Part 11 and GxP standards.

Validation & Compliance Support

• Collaborate with IT Quality & Compliance teams to align changes with CSV/CSA validation requirements.
• Support documentation and processes required for validated systems.
• Ensure change activities maintain audit readiness and compliance posture.

Meeting Facilitation & Coordination

• Plan, schedule, and facilitate recurring and ad‑hoc meetings (e.g., CAB, stakeholder reviews).
• Document meeting outcomes, action items, and follow‑ups.

Demand Planning & Resource Forecasting

• Support planning and forecasting of change demand vs. available resources.
• Assist leadership in prioritizing change initiatives based on business needs and capacity.

Continuous Improvement & Process Optimization

• Identify opportunities to improve change management processes and workflows.
• Leverage tools, automation, and AI capabilities to enhance efficiency and reporting.

Requirements

• Bachelor’s degree in IT, Business, Quality, or related field.
• Minimum 8 years of experience in IT project management, coordination, or change management roles. Other combinations of education and/or experience may be considered.
• Strong understanding of:
  • ITIL Change Management best practices
  • IT systems, infrastructure, and operations
  • GxP environments and regulatory requirements (21 CFR Part 11)
• Experience with:
  • Change management processes and governance
  • Data collection, analysis, and reporting
  • Cross‑functional stakeholder coordination
• Ability to plan and facilitate meetings across diverse stakeholder groups.
• Strong analytical and problem‑solving skills.

Preferred

• Experience with CSV/CSA (Computer System Validation / Computer Software Assurance).
• Understanding of IT Quality & Compliance activities (audits, validation, CAPAs).
• Experience with AI tools for data analysis, reporting, or process optimization.
• Familiarity with tools such as Smartsheet, Excel, Word, FreshService.
• Experience in life sciences or regulated environments.

Reports to: Director, IT Quality and Compliance

Work Arrangement: Hybrid (minimum of 2‑3 days per week onsite)

Compensation: The compensation package will be competitive and includes comprehensive benefits and an equity component.

Salary Range: $153,000 – $178,000 (SF Bay Area). Salary ranges for non‑California locations may vary.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.