Senior IT Business Analyst — CCWIS Modernization

Texas A&M International; Austin (TX); Hybrid; USD 65,000 - 106,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Paid vacation

Dental & vision

Flexible spending accounts

Employee discounts

Job summary

Texas Department of Family and Protective Services is modernizing its case management system and seeks a Business Analyst III to support the CCWIS transformation within the Family Investigations and Alternative Response Division. You will analyze processes, craft requirements, and collaborate with program, IT, and vendors to ensure practical solutions.

This project-based, full-time role is remote-friendly with travel up to 25% and a path to deployment across Texas offices.

Qualifications

• Bachelor’s degree or equivalent professional experience as substitute.
• Minimum five years in DFPS or related government IT initiatives preferred.
• Experience with business process analysis and system modernization.

Responsibilities

• Participate as an active CMTP project team member through project end FY2032.
• Analyze current child welfare processes and design future-state changes.
• Develop requirements, review designs, and ensure policy alignment.
• Collaborate with program, IT, and vendors to support readiness activities.
• Communicate decisions and coordinate with stakeholders on governance.

Skills

Communication

BPM

Requirements gathering

Written & verbal

System design review

Cross-team collaboration

Education

Bachelor’s degree or equivalent

Job description

Texas Department of Family and Protective Services is modernizing its case management system and seeks a Business Analyst III to support the CCWIS transformation within the Family Investigations and Alternative Response Division. You will analyze processes, craft requirements, and collaborate with program, IT, and vendors to ensure practical solutions.

This project-based, full-time role is remote-friendly with travel up to 25% and a path to deployment across Texas offices.