Senior IT Business Analyst

Davita Inc.; San Francisco (CA); Hybrid; USD 107,000 - 13,410,000; Full time

Job summary

A leading healthcare company is seeking a Senior IT Business Analyst to work in their South San Francisco office. The role includes defining business processes, supporting project management, creating training materials, and improving operational processes within a team-oriented environment. Applicants should possess strong organizational, interpersonal, and documentation skills, with a bachelor's degree and experience in IT or a related field.

Qualifications

• Bachelor's degree required.
• 5 years of applied work experience or equivalent.
• Preferred experience in a pharmaceutical environment.

Responsibilities

• Define and document business processes and requirements.
• Lead and manage multiple projects and produce documentation.
• Facilitate user acceptance testing and resolution of application issues.

Skills

Organizational skills

Attention to detail

Interpersonal skills

Process documentation

Pharmaceutical knowledge

Travel capability

Education

Bachelor's degree in Information Systems or related field

Job description

About Acadia Pharmaceuticals

Acadia is advancing breakthroughs in neuroscience to elevate life. Since our founding, we have been working at the forefront of healthcare to bring vital solutions to people who need them most. We developed and commercialized the first and only FDA-approved drug to treat hallucinations and delusions associated with Parkinson's disease psychosis, and the first and only approved drug in the United States and Canada for the treatment of Rett syndrome. Our clinical-stage development efforts are focused on Prader-Willi syndrome, Alzheimer's disease psychosis, and multiple other programs targeting neuro-psychiatric and neuro-rare diseases. For more information, visitAcadia.comand follow us onLinkedInandX.

Please note that this position is based in our upcoming South San Francisco, CA office. Acadia's hybrid model requires this role to work in our office three days per week on average.

The Senior IT Business Analyst works closely with IT Business Partners to define and document key processes, requirements, knowledge articles, and user documentation. The Sr. IT Business Analyst will work both on projects, as a critical team member, and with operational teams to identify communication and training to help ease the introduction of new technologies and to further improve operational processes.

Primary Responsibilities:

• Work with Business and IT Business Partners to help define and document business processes and requirements including, but not limited to, data flow, data storage, application usability, reporting, and analytics


• Support project management in the implementation of technology solutions according to Acadia's software development lifecycle (SDLC)


• Lead or participate in multiple projects by completing and updating project documentation; managing project scope; adjusting schedules when necessary; determining daily priorities; ensuring efficient and on-time delivery of project tasks and milestones; following proper escalation paths; and managing customer and supplier relationships


• Create training materials, "How To's," and knowledge items to ease user adoption of new technology


• Create detailed user acceptance testing (UAT) scripts and facilitate UAT with business partners


• Define, coordinate, and execute system integration testing to ensure solutions are built to requirements and specifications


• Facilitate resolution of Tier 1 and 2 application issues for Business Partners and escalate to vendor support as needed


• Function as operational lead for existing systems including holding recurring operational meetings with Business Partners and vendors, tracking and evaluating change requests, initiating change controls for implementation of changes, coordinating routine system patches and escalating issues to IT Business Partners


• Conduct source systems data quality analysis as needed


• Define standard operating procedures and perform periodic review activities for systems


• Other duties as assigned.

Education/Experience:

• Bachelor's degree in Information Systems or a related field.


• Targeting 5 years of applied work experience. An equivalent combination of relevant education and applicable job experience may be considered.

Skills:

• Ability to be highly organized, self-motivated with the capability to prioritize projects and workload.


• Excellent attention to detail


• Excellent interpersonal and communications skills, including tact, diplomacy, and flexibility.


• Excellent skills in defining and documenting processes, requirements, and training materials.


• Previous Pharmaceutical experience preferred or a desire to learn in a pharmaceutical environment.


• Must be able to travel domestically on occasion.

Physical Requirements

This role involves regular standing, walking, sitting, and the use of hands for handling or operating equipment. The employee may also need to reach, climb, balance, stoop, kneel, crouch, and maintain visual, verbal, and auditory communication in a standard office environment and while working independently from remote locations. The employee must occasionally lift and/or move up to twenty pounds. This position requires the ability to travel independently overnight and/or work after hours as required by travel schedules or business needs.

#LI-SM1

In addition to a competitive base salary, this position is also eligible for discretionary bonus and equity awards based on factors such as individual and organizational performance. Actual amounts will vary depending on experience, performance, and location.

Salary Range

$107,300—$13,410,000 USD

EEO Statement (US-Based Employees): Studies have shown that women and people of color are less likely to apply for jobs unless they believe they meet every one of the qualifications in the exact way they are described in job postings. We are committed to building a diverse, equitable, inclusive, and innovative company, and we are looking for the BEST candidate for the job. That candidate may be one who comes from a less traditional background or may meet the qualifications in a different way. We strongly encourage you to apply, especially if the reason you are the best candidate isn't exactly what we describe here.

It is the policy of Acadia to provide equal employment opportunities to all employees and employment applicants without regard to considerations of race, including related to hairstyle, color, religion or religious creed, sexual orientation, gender, gender identity, gender expression, gender transition, country of origin, ancestry, citizenship, age, physical or mental disability, genetic information, legally-protected medical condition or information, marital status, domestic partner status, family care status, military caregiver status, veteran or military status (including reserve status, National Guard status, and military service or obligation), status as a victim of domestic violence, sexual assault or stalking, enrollment in a public assistance program, or any basis protected under federal, state or local law.

As an equal opportunity employer, Acadia is committed to a diverse workforce. If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation. Furthermore, you may request additional support if you are unable or limited in your ability to use or access Acadia's career website due to your disability, along with any accommodations throughout the interview process. To request or inquire about your reasonable accommodation, please complete ourReasonable Accommodation Request Formor contact us [e-mail]858-261-2923.

Please note that reasonable accommodations granted throughout the recruiting process are not guaranteed to be the same accommodations given if hired. A new request will need to be submitted for any ADA accommodations after starting employment.

California Applicants: Please see Additional Information for California Residents within our Privacy Policy.

Canadian Applicants: Please see Additional Information for Canadian Residents within our Privacy Policy.

Applicants in the European Economic Area, Switzerland, the United Kingdom, and Serbia: Please see Additional Information for Individuals in the European Economic Area, Switzerland, the United Kingdom, and Serbiawithin our Privacy Policy.

Notice to Search Firms/Third-Party Recruitment Agencies (Recruiters): The Talent Acquisition team manages the recruitment and employment process for Acadia Pharmaceuticals Inc. ("Acadia"). Acadia does not accept resumes from recruiters or search firms without an executed search agreement in place. Resumes sent to Acadia employees in the absence of an executed search agreement will not obligate Acadia in any way with respect to the future employment of those individuals or potential remuneration to any recruiter or search firm. Candidates should never be submitted directly to our hiring managers or employees.