Senior IT Business Analyst

Wintrust Financial Corporation; California (MO); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Medical Insurance

Dental

Vision

Life insurance

401(k) with company match

Employee Stock Purchase Plan

Parental Leave

EAP

Job summary

Wintrust Financial Corporation is seeking a Senior IT Business Analyst to bridge business stakeholders, product teams, and technology partners, with a strong focus on Salesforce CRM and nCino within an Agile environment. You will translate business needs into clear requirements and manage user stories throughout the SDLC.

You will partner with stakeholders to define requirements, lead in Jira, and support Salesforce/nCino initiatives, while coordinating multiple projects and mentoring other BAs

Qualifications

• 5-10 years of experience coordinating cross-functional initiatives in financial services.
• 3+ years of Salesforce CRM experience.
• 3+ years of nCino Loan Origination System experience.
• 3+ years of JIRA experience within an Agile/Scrum SDLC.
• Strong leadership and stakeholder management with clear communication.
• Advanced IT and business operations knowledge; familiarity with Confluence, MS 365, Visio, and Azure DevOps preferred.
• Salesforce Administrator/Business Analyst/Scrum Master certs are a plus.

Responsibilities

• Gather, analyze, document, and translate business needs into functional and technical requirements.
• Create, refine, prioritize, and manage JIRA user stories throughout the SDLC in Agile/Scrum.
• Support Salesforce and nCino initiatives, including workflow enhancements, requirements definition, testing, and implementation.
• Participate in daily standups, backlog refinement, sprint retrospectives, testing activities, and other Scrum ceremonies.
• Build relationships with stakeholders, communicate status and roadblocks, and manage expectations.
• Coordinate multiple projects and initiatives while meeting deadlines with attention to detail.
• Provide leadership within the BA team and drive process improvements.

Skills

Salesforce CRM

nCino Loan Origination

JIRA

Agile/Scrum

Stakeholder management

Communication

Leadership

Tools

Confluence

Microsoft 365

Visio

Azure DevOps

Job description

Wintrust provides community and commercial banking, specialty finance and wealth management services through its 16 bank charters and nine non-bank businesses. Wintrust delivers the sophisticated solutions of a large bank while staying true to the relationship-focused, personalized service of our community banking roots. We serve clients in all 50 states with more than 200 branch banking locations in Illinois, southwestern Florida, northwestern Indiana, west Michigan and southern Wisconsin and commercial banking offices in Chicago, Denver, Milwaukee, Grand Rapids, Mich., and in key branch banking locations throughout Illinois. Our people are the heart of our business and we are proud to rank consistently as a top place to work. Wintrust is a $66 billion financial institution based in Rosemont, Illinois, and listed on the NASDAQ Global Select Market under the symbol “WTFC.”

Why join us?

• An award-winning culture! We are rated a Top Workplace by the Chicago Tribune (past 12 years) and Employee Recommended award by the Globe & Mail (past 6 years)

• Competitive pay and discretionary or incentive bonus eligible
• Comprehensive benefit package including medical, dental, vision, life, a 401k plan with a generous company match and tuition reimbursement to name a few
• Promote from within culture

Why join this team?

• This position has the opportunity to interface with and have a positive impact on multiple areas of Wintrust’s business
• We hold ourselves accountable to high standards, share wins, operate ethically, and have fun

Position Overview

The Senior IT Business Analyst serves as a key liaison between business stakeholders, product teams, and technology partners, helping translate business needs into functional and technical requirements that support successful technology solutions. This role will have a strong focus on the Salesforce CRM platform and nCino Loan Origination System within an Agile environment.

The Senior IT Business Analyst will partner closely with stakeholders to understand business needs, define and manage requirements, create and maintain user stories, and support solutions throughout the Software Development Life Cycle (SDLC). The position requires strong communication, relationship management, project management, and analytical skills, along with the ability to manage multiple priorities and provide leadership within a cross-functional Scrum team.

What You’ll Do

• Partner with business, product, and technology stakeholders to gather, analyze, document, and translate business needs into clear functional and technical requirements.
• Create, refine, prioritize, and manage JIRA user stories throughout the SDLC while following Agile and Scrum methodologies.
• Support Salesforce and nCino initiatives, including workflow and process enhancements, requirements definition, testing, implementation, and ongoing improvements.
• Participate in daily standups, backlog refinement sessions, sprint retrospectives, testing activities, and other Scrum team ceremonies.
• Build and maintain strong relationships with business stakeholders, proactively communicate project status and roadblocks, and effectively manage expectations.
• Coordinate multiple projects and initiatives simultaneously while meeting deadlines and maintaining a high level of attention to detail.
• Provide leadership within the Business Analyst team by helping coordinate work, supporting other BAs, identifying process improvements, and contributing to the continued development of team practices.

Qualifications

• 5-10 years of experience in a financial services environment with an emphasis on coordinating business, functional, and technical requirements and/or managing initiatives across large, cross-functional teams, programs, or projects.
• 3+ years of experience working with the Salesforce CRM platform.
• 3+ years of experience working with the nCino Loan Origination System.
• 3+ years of experience with JIRA and demonstrated experience working within an Agile/Scrum environment, including creating and managing user stories throughout the SDLC.
• Strong leadership, stakeholder management, facilitation, organizational, time management, and written and verbal communication skills, with the ability to effectively communicate with both technical and non-technical audiences.
• Advanced knowledge of IT and business operations; experience with tools such as Confluence, Microsoft 365, Visio, and/or Azure DevOps preferred.
• Salesforce Administrator, Salesforce Business Analyst, and/or Scrum Master Certifications, a plus.

Benefits

• Medical Insurance
• Dental
• Vision
• Life insurance
• Accidental death and dismemberment
• Short-term and long-term Disability Insurance
• Parental Leave
• Employee Assistance Program (EAP)
• Traditional and Roth 401(k) with company match
• Flexible Spending Account (FSA)
• Employee Stock Purchase Plan at 5% discount
• Critical Illness Insurance
• Accident Insurance
• Transportation and Commuting Benefits
• Banking Benefits
• Pet Insurance

Compensation

The estimated salary range for this role is $85,000.00 - $110,000.00, along with eligibility to earn an annual bonus. Actual salaries may vary based on several factors, such as a candidate’s qualifications, skills and experience.

From our first day in business, Wintrust has been proud to serve a variety of unique communities and people from all walks of life. To build a company that reflects the communities we serve, we believe that fostering a unique and inclusive workplace where everyone feels valued and empowered to succeed will support our ongoing success. Wintrust Financial Corporation, including community banking and financial services subsidiaries, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.